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- Tasks: Manage tenancies and neighborhoods, ensuring customer satisfaction and effective service delivery.
- Company: Join a dedicated team focused on providing excellent housing management services.
- Benefits: Enjoy a competitive salary with a car allowance and flexible home-based work.
- Why this job: Make a real impact in your community while developing your skills in housing management.
- Qualifications: Experience in housing management is preferred; self-motivation and strong communication skills are essential.
- Other info: This is a fixed-term contract for 14 months, working full-time hours.
The predicted salary is between 20000 - 47000 £ per year.
Housing Officer Bedford and Surrounding area From £33,500 inc car allowance Fixed Term Contract – 14 Months Full time (37 hours week) We are looking for an experienced, self-motivated individual, preferably with Housing Management experience, to provide an excellent level of tenancy and neighbourhood management services to our local neighbourhoods, ensuring a strong customer focus at all times. This is a home based role, visiting customers as required, with the occasional need to attend Head Office based in Bedford Heights to meet with colleagues and for team meetings. What you will be doing:? Maximising rent and void loss and ensuring tenancy sustainment Managing lower level ASB cases to a high standard and be safeguarding aware Working alongside the Complex Case team Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do. Undertake regular est…
Housing Officer employer: BPHA Careers
Contact Detail:
BPHA Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarize yourself with the local housing policies and regulations in Bedford and the surrounding areas. This knowledge will not only help you understand the challenges faced by tenants but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with current or former Housing Officers in your area. They can provide valuable insights into the day-to-day responsibilities of the role and share tips on how to excel in the position.
✨Tip Number 3
Highlight any experience you have with tenancy sustainment and managing anti-social behavior (ASB) cases. Be prepared to discuss specific examples of how you've successfully handled similar situations in the past.
✨Tip Number 4
Since this is a home-based role, emphasize your ability to work independently and manage your time effectively. Share examples of how you've successfully worked remotely or managed projects without direct supervision.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of a Housing Officer. Highlight your relevant experience in tenancy and neighbourhood management in your application.
Tailor Your CV: Customize your CV to reflect your housing management experience and customer service skills. Use specific examples that demonstrate your ability to manage tenancies and handle ASB cases.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your motivation for applying. Emphasize your commitment to customer focus and how you can contribute to the local neighbourhoods.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at BPHA Careers
✨Show Your Housing Management Experience
Be prepared to discuss your previous experience in housing management. Highlight specific examples where you successfully managed tenancies or resolved issues, as this will demonstrate your capability for the role.
✨Emphasize Customer Focus
Since the role requires a strong customer focus, think of instances where you went above and beyond for tenants. Share stories that illustrate your commitment to providing excellent service and how you prioritize customer needs.
✨Understand ASB and Safeguarding
Familiarize yourself with lower-level Anti-Social Behavior (ASB) cases and safeguarding practices. Be ready to discuss how you would handle such situations, showing your awareness and proactive approach to community safety.
✨Prepare for Team Collaboration Questions
As the role involves working alongside the Complex Case team, prepare to talk about your experience in collaborative environments. Think of examples where teamwork led to successful outcomes, emphasizing your ability to work well with others.
