At a Glance
- Tasks: Coordinate live maintenance activities and ensure fleet vehicles are roadworthy and compliant.
- Company: Join BP Rolls, a dynamic fleet operations team in the North West.
- Benefits: Gain valuable experience in a fast-paced environment with opportunities for career growth.
- Other info: Flexible 12-hour shifts with a collaborative team atmosphere.
- Why this job: Play a crucial role in keeping commercial fleets safe and operational across the UK.
- Qualifications: Strong organisational skills and customer service experience required.
The predicted salary is between 30000 - 40000 £ per year.
BP Rolls Fleet operations is looking for a highly organised and proactive Fleet Operations Executive to join the team, based at our Haslingden Depot in the North West.
Fleet Operations Executive
About the Role
BP Rolls Fleet operations is looking for a highly organised and proactive Fleet Operations Executive to join the team, based at our Haslingden Depot in the North West.
This is a fast-paced, operational role supporting our 24/7 fleet maintenance service for commercial clients across the UK.
As a Fleet Operations Executive, you will play a key role in ensuring our customers’ fleet vehicles remain roadworthy, compliant, and operational by coordinating live technician maintenance activities and allocating work efficiently to our network of field-based vehicle technicians.
This role requires excellent organisational skills, strong customer service, and the ability to remain calm and make informed decisions in a busy operational environment.
Key Responsibilities
- Allocate live maintenance and repair jobs to vehicle technicians, ensuring the most effective use of available resources.
- Support the day-to-day delivery of our 24/7 technical operations, responding to live incidents and changing operational priorities.
- Liaise with customers, technicians, suppliers, and internal teams to provide timely updates and ensure high levels of service.
- Monitor job progress from allocation through to completion, ensuring service level agreements (SLAs) are achieved.
- Escalate operational issues where necessary and work collaboratively to identify effective solutions.
- Maintain accurate records and update internal fleet management systems in real time.
- Prioritise urgent requests while balancing workload across the operation.
- Deliver exceptional customer service, building positive relationships with commercial clients.
- Support wider business administration and operational processes as required.
- Contribute to continuous improvement initiatives and help maintain efficient operational procedures.
Skills & Experience
- Excellent organisational and administrative skills with strong attention to detail.
- Proven experience in a busy operational, logistics, scheduling, or business support environment.
- Strong customer service and communication skills.
- Confident using computer systems, Microsoft Office, and business software.
- Ability to work effectively under pressure while managing multiple priorities.
- A proactive approach with strong problem-solving abilities.
- Excellent teamwork skills and a willingness to support colleagues across the operation.
- Flexibility to work 12-hour shifts on a 4-on, 4-off rota, including days, nights, weekends, and public holidays as required.
- Previous experience within fleet management, vehicle maintenance, transport, or automotive operations.
- Experience of scheduling or dispatching field-based engineers or technicians.
- Knowledge of commercial vehicle maintenance or fleet operations.
- What We’re Looking For
BP Rolls looks for individuals who are dependable, thrive in a fast-moving operational environment and enjoy coordinating multiple activities simultaneously.
You’ll be a confident communicator with excellent customer service skills, a logical approach to problem-solving, and the ability to remain focused when managing live operational demands.
Why Join BP Rolls?
- Join a growing and established fleet operations business and a dynamic, collaborative team.
- Work in a varied and fast-paced operational environment where no two days are the same.
- Play a vital role in keeping our National commercial clients’ fleets safe, compliant, and on the road.
- Opportunities to develop your operational and fleet management expertise in a rewarding career.
If you require the services of any of the BP Rolls Group business divisions, please get in touch and we will be happy to discuss your needs.
How to find us
- 27-30 Hopkinson Way, West Portway Industrial Estate, Andover, Hampshire, SP10 3LF
- #J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Fleet Operations Executive - North West in Haslingden
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like BP Rolls Group and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at BP Rolls Group!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like BP Rolls Group keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Fleet Operations Executive - North West in Haslingden
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to BP Rolls Group:This is your chance to really connect with the team at BP Rolls Group. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at BP Rolls Group
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with BP Rolls Group.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show BP Rolls Group that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at BP Rolls Group. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
