At a Glance
- Tasks: Serve customers, manage stock, and ensure a safe environment in a fast-paced retail setting.
- Company: Join bp retail, a leader in mobility and convenience.
- Benefits: Competitive pay, great benefits, and on-the-job training provided.
- Other info: Temporary role with potential for growth and development.
- Why this job: Be part of a dynamic team and gain valuable customer service experience.
- Qualifications: Passion for customer service; no prior retail experience required.
The predicted salary is between 10 - 12 £ per hour.
Temporary Opportunities - Customer service assistant (6 week initial duration). We have opportunities for temporary team members to join our team.
About bp retail: We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What we are looking for: Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority.
- Serving our customers and operating the till.
- Preparing and serving beverage and food items from our Wild Bean Café.
- Stock management – from taking deliveries, to replenishing the store and stock rotation.
- Being proactive with supporting bp’s many offers, promotions and bp loyalty scheme.
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
How to apply: To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Applicants welcome from 16+
Retail Customer Service Assistant - Temporary in Swindon employer: bp retail
At bp retail, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is valued, regardless of their experience level. Our commitment to employee development is evident through comprehensive training programmes that equip you with essential skills while you enjoy competitive pay and benefits. Join us in a fast-paced setting that prioritises safety and teamwork, making it an ideal place for those passionate about delivering exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Assistant - Temporary in Swindon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp retail. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Retail Customer Service Assistant. Role-play with a friend or family member to get comfortable with handling different customer interactions. We want you to shine in those moments!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It’s all about making a great first impression, and we want you to feel confident walking in there.
✨Tip Number 4
Apply through our website! It’s super easy to create an account on bpretailjobs.com and submit your application. Plus, it shows that you’re proactive and ready to jump into the role. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Customer Service Assistant - Temporary in Swindon
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love customer service! Share any experiences or moments that made you feel energised by helping others. This will help us see your enthusiasm and fit for the role.
Tailor Your CV:Make sure your CV is up-to-date and tailored to the role. Highlight any relevant skills or experiences, even if they’re not from retail. We want to see how you can bring your unique background to our team!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and interest in the role.
Apply Through Our Website:Don’t forget to apply through our website at bpretailjobs.com! It’s super easy – just create an account, fill in your details, and attach your CV. We can’t wait to see your application come through!
How to prepare for a job interview at bp retail
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about what great service looks like and be ready to share examples of how you've provided it in the past, even if it's from a different context.
✨Show Your Team Spirit
Since this role is all about collaboration, be prepared to discuss how you work well in a team. Share specific instances where you’ve contributed to a group effort or helped a colleague out—this will show that you’re a team player!
✨Familiarise Yourself with bp's Values
Take some time to research bp and their commitment to customer service and safety. Understanding their values will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, or training opportunities. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
