At a Glance
- Tasks: Lead a diverse team to deliver top-notch customer experiences and ensure store operations run smoothly.
- Company: Join bp retail, a leader in customer service and innovation.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in people management and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we are looking for in a Store Manager
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures.
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth.
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity.
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
Retail Store Manager in Surrey employer: bp retail
bp retail is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive management bonus, flexible hours, and numerous career progression opportunities. With a strong focus on customer service and safety, bp fosters a supportive work culture where team leaders can thrive while enjoying benefits like discounts, wellbeing services, and a comprehensive pension scheme. Located at the forefront of the retail sector, bp retail provides a dynamic environment for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Surrey
✨Tip Number 1
Get to know the company! Research bp retail and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at bp retail.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Manager role. Highlight your leadership qualities and any experience in retail management to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you want to work with bp retail and how your values align with ours. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to lead a team and drive performance. Numbers speak volumes, so include metrics where possible!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team at bp retail!
How to prepare for a job interview at bp retail
✨Know Your Stuff
Before the interview, make sure you understand bp's values and how they align with your own. Familiarise yourself with their customer service approach and safety policies, as these will likely come up during the conversation.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in the past. Highlight your ability to coach and develop others, as well as how you've handled challenges while maintaining a focus on customer experience.
✨Demonstrate Financial Acumen
Since maximising financial performance is key for this role, prepare to discuss how you've improved store efficiency or productivity in previous positions. Bring numbers or KPIs to back up your claims!
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, growth opportunities, or how bp measures success in their stores. This shows your genuine interest in the role and the company.
