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For Companies At a Glance
- Tasks: Lead a team and manage store operations while ensuring top-notch customer service.
- Company: Join bp retail, a leader in customer-focused retail experiences.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Why this job: Gain valuable skills in leadership and project management while earning a qualification.
- Qualifications: No prior qualifications needed; just a passion for retail and leadership.
- Other info: This is a 15-month apprenticeship with opportunities for career progression.
Store Management Apprenticeship - Assistant Store Manager
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
Retail Apprenticeship Level 3
Our apprenticeship programme can offer you the experience of working in a retail environment whilst earning and learning as you go. This role is designed to help Assistant Store Managers (ASMs) develop a comprehensive range of knowledge and skills.
Key Areas of Development that the apprenticeship will cover:
- Leadership: Enhance your ability to lead and inspire your team.
- Operational Excellence: Learn best practices for maintaining high standards in store operations.
- Project Management: Gain skills to effectively manage projects and support day-to-day activities within the store.
Duration: 15 months plus end of programme assessment
Eligibility criteria:
- Not be in any other form of funded education or training such as college or university
- Have been an EEA/ UK resident for a minimum of three years
- Do not have a qualification at the same level, or above in the same discipline
What you get:
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we’re looking for:
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for:
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
- Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
- Support with the team’s management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready!
Store Management Apprentice - Assistant Store Manager in Cheltenham employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Management Apprentice - Assistant Store Manager in Cheltenham
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what they stand for will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Gain some hands-on experience in retail, even if it's just volunteering or part-time work. This will not only enhance your CV but also give you practical examples to discuss during your interview.
✨Tip Number 3
Network with current or former employees of bp. They can provide valuable insights into the company culture and the specific skills that are highly regarded, which can help you tailor your approach.
✨Tip Number 4
Prepare to discuss your leadership experiences, even if they're from school projects or group activities. Highlighting your ability to lead and inspire others will resonate well with the role of Assistant Store Manager.
We think you need these skills to ace Store Management Apprentice - Assistant Store Manager in Cheltenham
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Store Manager. Familiarise yourself with the key areas of development mentioned in the job description, such as leadership and operational excellence.
Tailor Your CV: Customise your CV to highlight relevant experience in retail or leadership roles. Emphasise any previous work that demonstrates your ability to lead a team and manage store operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's values. Mention specific examples of how you have successfully led teams or improved customer service in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp Retail
✨Show Your Leadership Skills
As an Assistant Store Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led a team or managed a project in the past. This will show that you can inspire and motivate others, which is key for this role.
✨Understand Operational Excellence
Familiarise yourself with best practices in retail operations. Be ready to discuss how you would maintain high standards in store operations and ensure compliance with safety regulations. This knowledge will highlight your readiness for the responsibilities of the position.
✨Emphasise Customer Service Experience
Customer service is at the heart of this role. Prepare to share specific instances where you've gone above and beyond to meet customer needs. This will demonstrate your commitment to delivering exceptional service and your ability to drive continuous improvement.
✨Ask Insightful Questions
Prepare thoughtful questions about the apprenticeship programme and the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you. It also gives you a chance to engage with the interviewers on a deeper level.
