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For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join a leading retail brand with a focus on teamwork and customer service.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Other info: Open to applicants aged 16 and above, with excellent career progression.
- Why this job: Kickstart your career in a fast-paced environment with great training opportunities.
- Qualifications: Passion for customer service; no prior experience needed.
The predicted salary is between 20000 - 25000 £ per year.
What you get:
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for:
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
Applicants welcome from 16+
Retail Customer Service Assistant in Stansted Mountfitchet employer: bp retail
Contact Detail:
bp retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant in Stansted Mountfitchet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp and their values. This will help you connect with the team and show that you're genuinely interested in being part of their collaborative environment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or work as part of a team. Role-playing these situations can really boost your confidence and prepare you for the fast-paced retail environment.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are ready to represent the brand well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Customer Service Assistant in Stansted Mountfitchet
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences where you've gone the extra mile to help someone out. We want to see that spark in your words!
Tailor Your Application: Make sure to customise your application to fit the Retail Customer Service Assistant role. Highlight any relevant skills or experiences that align with what we’re looking for, like teamwork and a fast-paced work ethic.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and express your enthusiasm for joining our team at bp!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy and ensures we receive all your details without any hiccups!
How to prepare for a job interview at bp retail
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what makes a great customer experience and be ready to share examples of how you've handled customer interactions, even if they're from different contexts. This will show your passion for the role.
✨Show Your Team Spirit
Since this role is all about collaboration, think of times when you've worked well in a team. Be prepared to discuss how you contribute to a positive work environment and how you handle challenges with colleagues. This will resonate well with their focus on teamwork.
✨Familiarise Yourself with bp's Values
Take some time to research bp’s beliefs and values. During the interview, relate your personal values to theirs, especially around safety and inclusivity. This will demonstrate that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the role and the company culture. This shows your interest and enthusiasm for the position. Ask about training opportunities or how they support employee wellbeing, which aligns with the benefits they offer.