At a Glance
- Tasks: Lead a diverse team to deliver exceptional customer experiences and ensure store operations run smoothly.
- Company: Join bp retail, a leader in customer service and innovation.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Proven leadership experience and a passion for customer service.
- Other info: Great career progression opportunities and wellbeing benefits available.
The predicted salary is between 36000 - 60000 Β£ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we are looking for in a Store Manager:
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for:
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean CafΓ©.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures.
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth.
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity.
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply β simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Retail Store Manager in Salisbury employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Retail Store Manager in Salisbury
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp retail. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership skills can enhance customer experience and team performance, as these are key for a Store Manager role.
β¨Tip Number 3
Show off your people skills! During the interview, share examples of how you've successfully led a diverse team in the past. Highlight your ability to coach and develop others, as this is crucial for the role at bp retail.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in Salisbury
Some tips for your application π«‘
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to lead a diverse team and deliver excellent customer service.
Showcase Your People Skills: In your application, emphasise your people management skills. We want to see how you've developed and coached teams in the past, so share specific examples that demonstrate your ability to engage and motivate others.
Highlight Safety Awareness: Since safety is a top priority for us, make sure to mention any experience you have with health and safety compliance. This could include training staff on safety procedures or ensuring that operations meet legal standards.
Apply Through Our Website: Donβt forget to apply through our website! Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Have your up-to-date CV ready and letβs get started!
How to prepare for a job interview at bp Retail
β¨Know Your Stuff
Before the interview, make sure you understand bp's values and how they relate to customer service. Familiarise yourself with their products and services, especially those offered in the Wild Bean CafΓ©. This will show that you're genuinely interested and prepared.
β¨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development. Highlight any specific situations where you improved team performance or customer satisfaction.
β¨Prioritise Safety and Compliance
Safety is a top priority for bp. Be ready to discuss how you've ensured compliance with safety regulations in previous roles. Share your approach to maintaining a safe working environment and how you would implement bp's HSSE policies in the store.
β¨Demonstrate Financial Acumen
Maximising financial performance is key for a Store Manager. Brush up on your understanding of KPIs and be prepared to discuss how you've driven sales and improved store efficiency in your past roles. Use specific metrics to illustrate your success.