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- Tasks: Lead a diverse team to ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused roles within a dynamic market.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Why this job: Be part of a supportive culture that prioritises safety and career growth.
- Qualifications: Seeking experienced leaders with strong coaching skills and a passion for customer service.
- Other info: Apply easily with your CV and discover more about our exciting benefits!
The predicted salary is between 28800 - 42000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we are looking for in a Store Manager:
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for:
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures.
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth.
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity.
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Retail Store Manager in Norwich employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Norwich
✨Tip Number 1
Familiarise yourself with bp's values and beliefs. Understanding their core principles will help you align your leadership style with what they expect from a Store Manager, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in managing diverse teams. Be ready to share specific examples of how you've successfully led teams in the past, focusing on customer service excellence and safety compliance.
✨Tip Number 3
Prepare to discuss your approach to maximising financial performance. Think about strategies you've implemented in previous roles that improved store efficiency and productivity, as this will resonate well with the hiring team.
✨Tip Number 4
Showcase your commitment to staff development. Be ready to talk about how you've engaged, trained, and developed your team members in the past, as this is a key responsibility for the Store Manager role.
We think you need these skills to ace Retail Store Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading diverse teams and delivering excellent customer service. Use specific examples that demonstrate your leadership qualities and ability to prioritise tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's values. Mention how your skills align with the responsibilities of the Store Manager role, such as ensuring safety compliance and maximising financial performance.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as improving store efficiency or increasing sales. This will help you stand out as a candidate who can deliver results.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial position.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to coach and develop others while maintaining high standards.
✨Understand Safety and Compliance
Familiarise yourself with bp's HSSE and food safety policies. Be ready to discuss how you would ensure compliance in your store, as safety is a top priority for the company.
✨Highlight Customer Experience Strategies
Think about ways you've improved customer experience in previous roles. Be prepared to share specific strategies or initiatives that led to positive outcomes, as this role heavily focuses on delivering high-quality service.
✨Discuss Financial Performance
Since maximising financial performance is key, come equipped with examples of how you've driven sales and improved KPIs in past positions. This will show your understanding of store efficiency and productivity.
