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- Tasks: Lead a diverse team to ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused roles within a dynamic market.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Why this job: Be part of a supportive culture that prioritises safety and career growth.
- Qualifications: Looking for experienced leaders with strong coaching and prioritisation skills.
- Other info: Apply easily with your CV and discover more about bp retail!
The predicted salary is between 36000 - 60000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for in a Store Manager:
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for:
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready!
Locations
Retail Store Manager in Frome, Somerset employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Frome, Somerset
✨Tip Number 1
Familiarise yourself with bp's core values and beliefs. During your interactions, whether in interviews or networking, demonstrate how your leadership style aligns with their commitment to customer service and safety.
✨Tip Number 2
Showcase your experience in managing diverse teams. Prepare specific examples of how you've successfully led teams in the past, focusing on coaching and development, as this is crucial for the Store Manager role.
✨Tip Number 3
Research the local market in Frome, Somerset. Understanding the community and its needs can help you tailor your approach to managing the store and engaging with customers effectively.
✨Tip Number 4
Network with current or former employees of bp retail. They can provide valuable insights into the company culture and expectations, which can help you stand out during the application process.
We think you need these skills to ace Retail Store Manager in Frome, Somerset
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Manager at bp. Highlight your relevant experience in leading teams and delivering customer service excellence in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership qualities, ability to prioritise tasks, and any experience with safety and compliance policies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail management and your understanding of bp's values. Use specific examples from your past experiences to demonstrate how you can lead a diverse team and drive store performance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to coach and develop others while maintaining high standards.
✨Understand Safety and Compliance
Familiarise yourself with bp's HSSE and food safety policies. Be ready to discuss how you would ensure that the store operates safely and legally, as this is a top priority for the company.
✨Highlight Customer Experience Focus
Since delivering a high-quality customer experience is crucial, think of specific instances where you've improved customer satisfaction or resolved issues effectively. This will show your commitment to putting customers first.
✨Prepare for Financial Performance Questions
Be ready to discuss how you've maximised financial performance in previous roles. Think about key performance indicators (KPIs) you've worked with and how you can apply that knowledge to improve store efficiency and productivity.
