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- Tasks: Lead a diverse team to ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused services and innovation.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on store goods.
- Why this job: Be part of a dynamic team that prioritises safety and customer satisfaction.
- Qualifications: Looking for experienced leaders with strong coaching and prioritisation skills.
- Other info: Apply easily with an up-to-date CV and explore more about bp retail.
The predicted salary is between 28800 - 42000 £ per year.
Store manager
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What we are we looking for in a Store Manager
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp\’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp\’s HSSE, food safety and compliance policies and procedures
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
- Maximise the financial performance and all of the KPI\’s of the store through store efficiency and productivity
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
Retail Store Manager in Chatham employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Chatham
✨Tip Number 1
Familiarise yourself with bp's values and beliefs. Understanding their core principles will help you align your leadership style with what they expect from a Store Manager, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in managing diverse teams. Be ready to share specific examples of how you've successfully led teams in the past, focusing on customer service excellence and safety compliance.
✨Tip Number 3
Prepare to discuss your approach to maximising financial performance. Think about strategies you've implemented in previous roles that improved store efficiency and productivity, as this will be crucial for the role.
✨Tip Number 4
Showcase your ability to develop and engage team members. Be prepared to talk about your methods for training and recruiting staff, as well as how you've fostered a positive work environment in your previous positions.
We think you need these skills to ace Retail Store Manager in Chatham
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Manager at bp. Familiarise yourself with their expectations regarding leadership, customer experience, and safety compliance.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to lead a diverse team and achieve operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your alignment with bp's values. Mention how your leadership style can contribute to the team's success and enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and develop others.
✨Understand Safety and Compliance
Familiarise yourself with bp's HSSE and food safety policies. Be ready to discuss how you would ensure compliance in the store, as safety is a top priority for the company.
✨Highlight Customer Experience Focus
Since delivering a high-quality customer experience is crucial, think of specific instances where you've improved customer satisfaction or resolved issues effectively. This will show your commitment to customer service.
✨Prepare for Financial Performance Questions
Be ready to discuss how you've maximised financial performance in previous roles. Think about KPIs you've managed and how you improved store efficiency and productivity.
