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- Tasks: Lead a diverse team to ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused services and innovation.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Why this job: Be part of a dynamic team that prioritises safety and customer satisfaction while growing your career.
- Qualifications: Looking for experienced leaders with strong coaching skills and a passion for customer service.
- Other info: Access wellbeing benefits and a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we are looking for in a Store Manager:
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for:
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures.
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth.
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity.
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Bristol
✨Tip Number 1
Familiarise yourself with bp's values and beliefs. During your interactions, whether in interviews or networking, demonstrate how your leadership style aligns with their commitment to customer service and safety.
✨Tip Number 2
Showcase your experience in managing diverse teams. Prepare specific examples of how you've successfully led teams in the past, focusing on coaching and development, as this is crucial for the Store Manager role.
✨Tip Number 3
Research the local Bristol market and bp's competitors. Being knowledgeable about the retail landscape will help you discuss strategies for maximising store performance and customer engagement during interviews.
✨Tip Number 4
Network with current or former bp employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Retail Store Manager in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly in leading teams and delivering excellent customer service. Use specific examples that demonstrate your leadership skills and ability to prioritise tasks effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's values. Mention how your leadership style aligns with their focus on safety and customer experience, and provide examples of how you've successfully managed teams in the past.
Highlight Relevant Skills: In your application, emphasise key skills such as team development, operational excellence, and financial performance management. Make sure to include any specific achievements or KPIs you have met in previous roles that relate to the responsibilities of a Store Manager.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to motivate and develop others.
✨Understand Safety and Compliance
Familiarise yourself with HSSE and food safety regulations relevant to the retail environment. Be ready to discuss how you would ensure compliance in your store operations, as safety is a top priority for bp.
✨Highlight Customer Experience Strategies
Think about ways you've enhanced customer experience in previous roles. Be prepared to share specific strategies or initiatives that improved service quality and customer satisfaction.
✨Discuss Financial Performance Knowledge
Since maximising financial performance is key, brush up on your understanding of KPIs and store efficiency metrics. Be ready to explain how you would track and improve these in your role as Store Manager.
