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- Tasks: Lead a diverse team to ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused services and innovation.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Why this job: Be part of a dynamic team that prioritises safety and customer satisfaction while growing your career.
- Qualifications: Looking for experienced leaders with strong coaching skills and a passion for customer service.
- Other info: Access wellbeing benefits and a supportive work environment.
The predicted salary is between 28800 - 42000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we are looking for in a Store Manager:
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for:
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures.
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth.
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity.
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Retail Store Manager in Biggleswade employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Biggleswade
✨Tip Number 1
Familiarise yourself with bp's values and beliefs. Understanding their core principles will help you align your leadership style with what they expect from a Store Manager, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in managing diverse teams. Be ready to share specific examples of how you've successfully led teams in the past, focusing on customer service excellence and safety compliance.
✨Tip Number 3
Prepare to discuss your approach to maximising financial performance. Think about strategies you've implemented in previous roles that improved store efficiency and productivity, as these will be key in this position.
✨Tip Number 4
Showcase your ability to develop and engage team members. Be ready to talk about your coaching methods and how you've helped individuals grow in their roles, as this is crucial for the Store Manager role.
We think you need these skills to ace Retail Store Manager in Biggleswade
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Store Manager at bp. Familiarise yourself with their expectations regarding leadership, customer service, and operational excellence.
Tailor Your CV: Customise your CV to highlight relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to lead a diverse team and achieve financial performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your alignment with bp's values. Mention how your leadership style can contribute to a high-quality customer experience and safety in the store.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate strong leadership qualities. Prepare examples of how you've successfully led a team in the past, focusing on your ability to coach and develop others while maintaining high standards.
✨Understand Safety and Compliance
Familiarise yourself with bp's HSSE and food safety policies. Be ready to discuss how you would ensure that the store operates safely and legally, as this is a top priority for the company.
✨Highlight Customer Experience Focus
Since delivering a high-quality customer experience is crucial, think of specific instances where you've improved customer satisfaction or resolved issues effectively. This will show your commitment to putting customers first.
✨Prepare for Financial Performance Questions
Be ready to discuss how you've maximised financial performance in previous roles. Think about key performance indicators (KPIs) you've worked with and how you can apply that knowledge to improve store efficiency and productivity.
