At a Glance
- Tasks: Lead a dynamic retail team and ensure exceptional customer service.
- Company: Join bp, a leading name in the retail industry.
- Benefits: Enjoy a management bonus, flexible hours, and 25% discount on store goods.
- Why this job: Shape the future of retail while advancing your career in a supportive environment.
- Qualifications: Proven leadership skills and a passion for customer service.
- Other info: Great opportunities for career progression and personal development.
The predicted salary is between 28800 - 42000 £ per year.
Store manager
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What we are we looking for in a Store Manager
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp\’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp\’s HSSE, food safety and compliance policies and procedures
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
- Maximise the financial performance and all of the KPI\’s of the store through store efficiency and productivity
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
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Retail Store Manager employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Get to know the company inside out! Research bp retail, their values, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on what it's really like to work there and might even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 3
Practice your pitch! Prepare answers for common interview questions, especially those related to customer service and management. We want you to feel confident and ready to showcase your skills when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about wanting to join the bp retail family. Don’t miss out on that management bonus!
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your enthusiasm for retail shine through! We want to see how much you care about customer service and making a difference in the store. Share any relevant experiences that highlight your passion.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Retail Store Manager position. Highlight your management experience and any achievements that align with our goals at bp retail. We love seeing how you can contribute to our mission!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Use bullet points where possible to make it easy for us to read through your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at bp Retail
✨Know Your Store Inside Out
Before the interview, make sure you’re familiar with the specific bp retail store you’re applying to. Understand their product range, customer demographics, and any recent changes in the market. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Retail Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved sales. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Customer-Centric Approach
bp retail prides itself on being customer-focused. Be ready to discuss how you’ve previously enhanced customer satisfaction or loyalty. Think of specific strategies you’ve implemented that align with bp's goal of being the first choice for customers.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within bp retail. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.