Retail Store Manager

Retail Store Manager

Shotts Full-Time 21600 - 36000 £ / year (est.) No home office possible
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bp Retail

At a Glance

  • Tasks: Lead a dynamic retail team and ensure exceptional customer service.
  • Company: Join bp, a forward-thinking company at the heart of retail.
  • Benefits: Enjoy a management bonus, flexible hours, and 25% discount on store goods.
  • Why this job: Shape the future of retail while advancing your career in a supportive environment.
  • Qualifications: Strong leadership skills and a passion for customer service.
  • Other info: Great opportunities for career progression and paid holidays.

The predicted salary is between 21600 - 36000 £ per year.

Store manager
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get

  • Management bonus (up to 14.25% of annual salary)
  • Flexible hours
  • Career progression
  • Paid holiday
  • 25% discount on in store goods *exclusions apply
  • Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
  • Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
  • Shopping and leisure discounts
  • Free barista style hot drinks
  • Family leave
  • Competitive pay rates
  • Pension scheme
  • Share save scheme
  • Find out more about our benefits here

What we are we looking for in a Store Manager
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp\’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.

  • Ensure that the store operates safely and legally in accordance with bp\’s HSSE, food safety and compliance policies and procedures
  • Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
  • Maximise the financial performance and all of the KPI\’s of the store through store efficiency and productivity
  • Carry out all people related tasks for the store team, including engagement, development, training and recruitment.

How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.

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Retail Store Manager employer: bp Retail

At bp retail, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Retail Store Managers can thrive. With flexible hours, a competitive management bonus, and a strong focus on career progression, we empower our employees to grow while enjoying a generous 25% discount on in-store goods. Join us at the forefront of customer service in a rapidly evolving market, where your contributions truly make a difference.
bp Retail

Contact Detail:

bp Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Store Manager

✨Tip Number 1

Get to know the company inside out! Research bp retail, their values, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who genuinely cares about their mission.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A little insider info can go a long way, and who knows, they might even put in a good word for you!

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions specific to retail management. Think about how you’d handle customer complaints or manage a team. We want you to shine when it’s your turn to impress!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.

We think you need these skills to ace Retail Store Manager

Customer Service Skills
Leadership Skills
Team Management
Sales Skills
Inventory Management
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Financial Acumen
Conflict Resolution
Decision-Making Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the Retail Store Manager role. Highlight your customer service experience and any management roles you've held, as we want to see how you can support our customers effectively.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about retail and how you can contribute to making bp retail the first choice for customers. Be genuine and let your personality come through.

Showcase Your Achievements: When filling out your application, don’t just list your duties from previous jobs. Instead, focus on your achievements and how they made a difference in your past roles. We love to see numbers and results!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get all the latest updates about your application status!

How to prepare for a job interview at bp Retail

✨Know Your Customer Focus

As a Retail Store Manager, understanding customer needs is crucial. Research bp retail's approach to customer service and think about how you can contribute to making it even better. Be ready to share examples of how you've successfully managed customer relationships in the past.

✨Showcase Your Management Skills

This role involves leading a team, so be prepared to discuss your management style. Think of specific instances where you've motivated your team or resolved conflicts. Highlight any experience with training staff or improving team performance.

✨Emphasise Flexibility and Adaptability

The retail market is always changing, and bp retail values adaptability. Share examples of how you've successfully navigated change in previous roles. This could include adapting to new technologies or shifting customer demands.

✨Discuss Career Progression

bp retail offers career progression opportunities, so express your ambition. Talk about your career goals and how this position aligns with them. Show that you're not just looking for a job, but a place to grow and develop your skills.

Retail Store Manager
bp Retail
Location: Shotts
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