At a Glance
- Tasks: Join our team as a Customer Service Assistant, serving customers and managing stock.
- Company: bp retail is dedicated to being the top choice for mobility and convenience.
- Benefits: Enjoy competitive pay, training, and a supportive team environment.
- Why this job: This role offers hands-on experience in a fast-paced setting with a focus on teamwork.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: Temporary position lasting 6 weeks, open to applicants aged 16 and above.
Temporary Opportunities- Customer service assistant (6 week initial duration)
We have opportunities for temporary team members to join our team.
About bp retail
We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
You can find out more about bp retail here.
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving our customers and operating the till
- Preparing and serving beverage and food items from our Wild Bean Café
- Stock management – from taking deliveries, to replenishing the store and stock rotation
- Being proactive with supporting bp\’s many offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
How to apply
To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Applicants welcome from 16+
Locations
Retail Customer Service Assistant - Temporary in Newmarket, Suffolk employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant - Temporary in Newmarket, Suffolk
✨Tip Number 1
Familiarise yourself with bp's values and customer service approach. Understanding their commitment to safety and customer satisfaction will help you align your responses during any interviews or discussions.
✨Tip Number 2
Show enthusiasm for teamwork and collaboration. Since the role emphasises working together in a fast-paced environment, be prepared to share examples of how you've successfully worked in teams before.
✨Tip Number 3
Be ready to discuss your adaptability and willingness to learn. As they provide on-the-job training, highlighting your eagerness to develop new skills can set you apart from other candidates.
✨Tip Number 4
Prepare to demonstrate your customer service skills. Think of specific instances where you've gone above and beyond for a customer, as this will showcase your passion for providing excellent service.
We think you need these skills to ace Retail Customer Service Assistant - Temporary in Newmarket, Suffolk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Customer Service Assistant position. Highlight your passion for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV is up-to-date and tailored to the role. Emphasise any relevant experience, even if it's not directly in retail, and showcase skills that align with customer service and teamwork.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at bp retail and how you can contribute to their mission of providing excellent customer service.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your personal details are correct and that your CV and cover letter are attached properly.
How to prepare for a job interview at bp Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and provide excellent service.
✨Familiarise Yourself with bp Retail
Before the interview, take some time to research bp retail. Understand their values, mission, and the services they offer. This will help you answer questions more effectively and show that you're genuinely interested in being part of their team.
✨Highlight Teamwork Skills
Since the role involves working collaboratively in a fast-paced environment, be prepared to discuss examples of how you've successfully worked as part of a team in the past. This could be from school projects, volunteer work, or any group activities.
✨Prepare for Safety Questions
Safety is a top priority at bp. Be ready to discuss how you would ensure safety for yourself and others in a retail setting. Think about scenarios where you had to follow safety protocols and how you can apply that mindset in this role.