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- Tasks: Join our team as a Retail Customer Service Assistant, serving customers and managing stock.
- Company: bp retail is dedicated to being the top choice for mobility and convenience.
- Benefits: Enjoy competitive pay, online training, and a supportive team environment.
- Why this job: This role offers hands-on experience in a fast-paced setting with a focus on teamwork.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: Temporary position for 6 weeks, open to applicants aged 16 and above.
Temporary Opportunities- Customer service assistant (6 week initial duration)
We have opportunities for temporary team members to join our team.
About bp retail
We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
You can find out more about bp retail here.
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving our customers and operating the till
- Preparing and serving beverage and food items from our Wild Bean Café
- Stock management – from taking deliveries, to replenishing the store and stock rotation
- Being proactive with supporting bp\’s many offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
How to apply
To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Applicants welcome from 16+
Locations
Retail Customer Service Assistant in Newmarket, Suffolk employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant in Newmarket, Suffolk
✨Tip Number 1
Familiarise yourself with bp's values and customer service philosophy. Understanding what they stand for will help you align your responses during any interviews or discussions, showing that you're a great fit for their team.
✨Tip Number 2
Highlight any experience you have in fast-paced environments, even if it's not retail-specific. Emphasising your ability to work under pressure and collaborate with others can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you would handle various customer service scenarios. Think of examples where you've successfully resolved issues or provided excellent service, as this will demonstrate your passion for customer care.
✨Tip Number 4
Show enthusiasm for the role and the company during any interactions. A positive attitude can go a long way in customer service roles, and it reflects well on your potential as a team member at bp.
We think you need these skills to ace Retail Customer Service Assistant in Newmarket, Suffolk
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Customer Service Assistant position. This will help you tailor your application to highlight relevant skills.
Craft a Tailored CV: Make sure your CV is up-to-date and specifically tailored for this role. Emphasise any customer service experience, teamwork skills, and your ability to thrive in a fast-paced environment.
Write a Compelling Cover Letter: Although not explicitly required, a cover letter can set you apart. Use it to express your passion for customer service and explain why you want to work at bp retail. Mention how you align with their values and goals.
Double-Check Your Application: Before submitting, review your application for any errors or missing information. Ensure that your personal details are correct and that your CV is attached. A polished application reflects your attention to detail.
How to prepare for a job interview at bp Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and provide excellent service.
✨Familiarise Yourself with bp's Values
Research bp's mission and values before the interview. Understanding their commitment to safety and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Prepare for Teamwork Questions
Since the role involves working collaboratively, be ready to discuss examples of how you've successfully worked in a team. Highlight your ability to communicate effectively and support your colleagues in a fast-paced environment.
✨Ask Insightful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the training process or how success is measured in the position.
