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For Companies At a Glance
- Tasks: Join our team as a Customer Service Assistant, serving customers and managing stock.
- Company: bp retail is dedicated to being the top choice for mobility and convenience.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team in a fast-paced retail setting with growth potential.
- Qualifications: No prior experience needed; just bring your passion for customer service!
- Other info: This is a temporary role, perfect for students aged 16 and above.
Customer service assistant – nights
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp\’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
Applicants welcome from 18+
Retail Customer Service Assistant in Andover employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant in Andover
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what drives the company will help you align your answers during any interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service skills in conversations. Even if you don't have retail experience, emphasising any previous roles where you've interacted with customers can demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Be prepared to discuss teamwork. Since the role involves working collaboratively, think of examples from your past experiences where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Show enthusiasm for learning. Since bp offers training, expressing your eagerness to learn new skills and adapt to the retail environment can set you apart from other candidates.
We think you need these skills to ace Retail Customer Service Assistant in Andover
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Retail Customer Service Assistant position. Tailor your application to highlight how your skills align with what bp is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, even if it’s not directly in retail. Emphasise any customer service roles or teamwork experiences that demonstrate your ability to thrive in a fast-paced environment.
Write a Compelling Cover Letter: Include a cover letter that expresses your passion for customer service and your enthusiasm for working at bp. Mention specific aspects of the role that excite you and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at bp Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for customer service during the interview. Share any relevant experiences, even if they are not from retail, that demonstrate your ability to engage with customers and provide excellent service.
✨Demonstrate Teamwork Skills
Since the role requires collaboration in a fast-paced environment, be prepared to discuss examples of how you've worked effectively in a team. Highlight your ability to support colleagues and contribute to a positive work atmosphere.
✨Familiarise Yourself with bp's Values
Research bp's mission and values before the interview. Understanding their commitment to safety and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Prepare for Practical Scenarios
Think about potential scenarios you might face in the role, such as handling difficult customers or managing stock. Be ready to discuss how you would approach these situations, showcasing your problem-solving skills and proactive attitude.
