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- Tasks: Join our team to provide top-notch customer service in a fast-paced retail environment.
- Company: bp is a leading energy company committed to safety and teamwork.
- Benefits: Enjoy flexible hours, employee discounts, and access to wellbeing services.
- Why this job: This role offers growth opportunities and a supportive, inclusive culture.
- Qualifications: No prior retail experience needed; just bring your passion for customer service!
- Other info: Part-time position with training provided to help you succeed.
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
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Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
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Serving customers efficiently, ensuring their needs are met promptly and effectively
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Fostering a positive and inclusive work environment, in line with bp beliefs
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Preparing and serving food and drink items from our Wild Bean Café
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Taking in deliveries, replenishing stock and stock management tasks
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Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
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Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
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Company pension
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Employee discount
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Flexible schedule, What you get
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Flexible hours
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Career progression
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Paid holiday
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25% discount on in store goods *exclusions apply
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Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
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Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
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Shopping and leisure discounts
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Free barista style hot drinks
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Family leave
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Competitive pay rates
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Pension scheme
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Share save scheme
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Find out more about our benefits here
bp Retail
50 Park Street, Thame OX9 3HS
Part-time
Retail Customer Service Assistant employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for customer service! When you interact with us, let your passion shine through. Share examples of how you've helped customers in the past or how you enjoy working in a team.
✨Tip Number 2
Familiarize yourself with bp's values and beliefs. Understanding our commitment to safety and inclusivity will help you align your responses during the interview and demonstrate that you're a great fit for our team.
✨Tip Number 3
Be prepared to discuss your adaptability. In a fast-paced retail environment, things can change quickly. Share instances where you've successfully adapted to new situations or learned new skills on the job.
✨Tip Number 4
Highlight your willingness to learn. Since we provide training, showing that you're eager to develop your skills and take on new challenges will make you stand out as a candidate who is ready to grow with us.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Highlight Your Customer Service Skills: Make sure to emphasize any experience you have in customer service, even if it's not in retail. Talk about how you've effectively met customer needs and contributed to a positive environment.
Show Enthusiasm for Teamwork: Since the role involves working collaboratively, express your passion for teamwork. Share examples of how you've successfully worked with others in fast-paced environments.
Mention Your Willingness to Learn: Since bp provides training, highlight your eagerness to learn new skills. Mention any previous experiences where you quickly adapted to new roles or responsibilities.
Tailor Your Application: Customize your CV and cover letter to reflect the specific responsibilities mentioned in the job description, such as stock management and food preparation. This shows that you understand the role and are genuinely interested.
How to prepare for a job interview at bp Retail
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share any relevant experiences, even if they are not from retail, that demonstrate your commitment to providing excellent service.
✨Emphasize Teamwork Skills
Since the role involves working collaboratively, highlight your ability to work well in a team. Provide examples of how you've successfully collaborated with others in past roles or projects.
✨Demonstrate Safety Awareness
Safety is a top priority at bp. Be prepared to discuss how you would ensure safety for yourself and your colleagues in a fast-paced environment. Mention any previous experiences where you prioritized safety.
✨Be Ready to Discuss Flexibility
With flexible hours being a key benefit, be open about your availability and willingness to adapt to different shifts. This shows that you are committed to meeting the needs of the business.