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For Companies At a Glance
- Tasks: Assist customers and provide top-notch service in a fast-paced retail environment.
- Company: Join bp, a leading name in mobility and convenience.
- Benefits: Flexible hours, competitive pay, and a chance to gain valuable experience.
- Why this job: Be part of a dynamic team and make a difference for customers every day.
- Qualifications: Great communication skills and a passion for helping others.
- Other info: Temporary role with potential for future opportunities.
Temporary Opportunities- Customer service assistant (6 week initial duration)
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
We have opportunities for temporary team members to join our team.
About bp retail
We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
You can find out more about bp retail here.
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
Serving our customers and operating the till
Preparing and serving beverage and food items from our Wild Bean Café
Stock management – from taking deliveries, to replenishing the store and stock rotation
Being proactive with supporting bp\’s many offers, promotions and bp loyalty scheme
Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
How to apply
To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Applicants welcome from 16+
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Retail Customer Service Assistant employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp retail. Understand their values and what they stand for. This will help you connect with the interviewer and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when discussing how you'd handle various situations during the interview.
✨Tip Number 3
Show off your personality! Customer service is all about connecting with people, so let your friendly side shine through. Be enthusiastic and approachable during your interview – it’ll make a great impression!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly, you can ensure your application gets the attention it deserves. Plus, it shows you're proactive and keen to be part of bp retail!
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any previous experience in customer service. We want to see how you've helped customers in the past and how you can bring that experience to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid long-winded sentences. Just tell us what makes you a great fit for the Retail Customer Service Assistant role!
Tailor Your Application: Make sure to customise your application for this specific role. Mention why you're interested in working with bp retail and how you align with our mission to be the first choice for mobility and convenience customers.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at bp Retail
✨Know the Company
Before your interview, take some time to research bp retail. Understand their values, mission, and what they stand for in the customer service space. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Customer Service Assistant, you'll be on the front lines. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Aim for a professional look that reflects the company’s image. This shows respect for the opportunity and indicates that you understand the importance of customer-facing roles.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
