Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers and provide top-notch service in a dynamic retail environment.
- Company: Join bp retail, a leader in customer service and innovation.
- Benefits: Enjoy flexible hours, career progression, paid holidays, and a 25% discount on store goods.
- Why this job: Be part of a team that prioritises customer satisfaction and adapts to market changes.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Access to the Retail Trust for support and resources anytime.
The predicted salary is between 12000 - 18000 £ per year.
Customer service assistant
Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 …
JBLK1_UKTJ
Retail Customer Service Assistant employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Get to know the company! Research bp retail and understand their values and customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We all know that great customer service is key, so be ready to share your experiences and how you can bring that to bp retail.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at bp retail. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there, so keep an eye out for opportunities that match your skills.
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Get Your CV Spot On: Make sure your CV is tailored to the Retail Customer Service Assistant role. Highlight any relevant experience and skills that show you can provide top-notch customer service. We want to see what makes you a great fit!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and how you align with bp retail's mission. Keep it friendly and professional, and don’t forget to mention why you want to join us!
Show Off Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your unique voice come through in your writing. It helps us get a sense of who you are beyond just your qualifications.
Apply Through Our Website: Once you’ve polished your CV and cover letter, head over to our website to submit your application. It’s the best way to ensure we receive your details directly and can consider you for the role!
How to prepare for a job interview at bp Retail
✨Know the Company
Before your interview, take some time to research bp retail. Understand their values, mission, and what sets them apart in the customer service industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences that highlight your customer service skills. Think about times when you went above and beyond for a customer or resolved a difficult situation. This will demonstrate your ability to handle the challenges of a Retail Customer Service Assistant.
✨Practice Common Interview Questions
Familiarise yourself with common interview questions for customer service roles. Questions like 'How would you handle an unhappy customer?' or 'What does good customer service mean to you?' are likely to come up. Practising your responses will help you feel more confident during the interview.
✨Dress the Part
Even if the company has a casual dress code, it's important to present yourself professionally for the interview. Opt for smart-casual attire that reflects the company's image. This shows respect for the interview process and helps create a positive first impression.
