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For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join bp, a leading name in retail with a focus on customer service.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Why this job: Be part of a dynamic team and develop your skills in a fast-paced environment.
- Qualifications: Passion for customer service; no prior experience needed.
- Other info: Great career progression opportunities and a supportive work culture.
The predicted salary is between 13000 - 16000 £ per year.
Customer service assistant – nights
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24 / 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don\’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
Making sure that safety of yourself, your colleagues, and the cu…
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Retail Customer Service Assistant employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp and their values. This will help you connect with the team and show that you're genuinely interested in being part of their customer service crew.
✨Tip Number 2
Practice makes perfect! Try role-playing common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to handling real-life situations during your shift.
✨Tip Number 3
Show off your teamwork skills! During interviews, share examples of how you've worked well in a team before. bp values collaboration, so highlighting your ability to work together will definitely catch their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings and updates right there!
We think you need these skills to ace Retail Customer Service Assistant
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight any customer service experience, even if it's not in retail. We love seeing how you've made customers happy in the past!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Show us why you’re excited about working at bp and how your values align with ours. A personal touch goes a long way!
Show Your Team Spirit: We’re all about collaboration here at bp. In your application, mention times when you’ve worked well in a team or helped create a positive environment. We want to see that team player attitude!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application!
How to prepare for a job interview at bp Retail
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what makes great service and be ready to share examples of how you've provided excellent service in the past, even if it's from a different context.
✨Show Your Team Spirit
Since this role emphasises collaboration, think of times when you worked well in a team. Be prepared to discuss how you contribute to a positive work environment and how you handle challenges with colleagues.
✨Familiarise Yourself with bp's Values
Research bp's beliefs and values. During the interview, align your answers with these values to show that you're not just a fit for the role, but also for the company culture.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the position or the company. This shows your genuine interest and helps you assess if this is the right fit for you too. Ask about training opportunities or how success is measured in the role.