Retail Customer Service Assistant
Retail Customer Service Assistant

Retail Customer Service Assistant

Longtown Full-Time 13000 - 16000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and provide top-notch service during night shifts.
  • Company: Join bp retail, a leader in customer service and innovation.
  • Benefits: Enjoy flexible hours, career growth, paid holidays, and a 25% discount on store goods.
  • Why this job: Be part of a dynamic team that puts customers first and adapts to change.
  • Qualifications: No specific qualifications required, just a passion for helping others.

The predicted salary is between 13000 - 16000 £ per year.

Customer service assistant – nights

Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get

  • Flexible hours
  • Career progression
  • Paid holiday
  • 25% discount on in store goods *exclusions apply
  • Access to the Retail Trus…

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Retail Customer Service Assistant employer: bp Retail

At bp retail, we pride ourselves on being an excellent employer, offering flexible hours and a supportive work culture that prioritises career progression for our Retail Customer Service Assistants. With generous benefits such as paid holidays and a 25% discount on in-store goods, we create an environment where employees can thrive and feel valued while serving our customers at the heart of the community.
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Contact Detail:

bp Retail Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Customer Service Assistant

✨Tip Number 1

Make sure you know the company inside out! Research bp retail and understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios you might face as a Retail Customer Service Assistant and how you'd handle them. Role-playing with a friend can really help you feel more confident when it comes to the real deal.

✨Tip Number 3

Network, network, network! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it's like to work at bp retail, which can give you an edge over other candidates.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, get your application in and let’s get you that job!

We think you need these skills to ace Retail Customer Service Assistant

Customer Service Skills
Communication Skills
Flexibility
Problem-Solving Skills
Attention to Detail
Teamwork
Time Management
Sales Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Retail Customer Service Assistant role. Highlight any relevant experience and skills that match what we’re looking for, like customer service or teamwork.

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express why you’re excited about this role at bp retail and how you can contribute to our mission of being the first choice for customers.

Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the job.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to showcase your enthusiasm for joining our team.

How to prepare for a job interview at bp Retail

✨Know Your Customer Service Basics

Brush up on the key principles of customer service. Be ready to discuss how you would handle common scenarios, like dealing with difficult customers or managing complaints. This shows that you understand the role and are prepared to provide excellent service.

✨Showcase Your Flexibility

Since this role involves night shifts, highlight your availability and willingness to work flexible hours. Share any previous experiences where you adapted to changing schedules or worked in a fast-paced environment to demonstrate your readiness for the job.

✨Research bp Retail

Familiarise yourself with bp retail's values and mission. Understanding their commitment to being the first choice for customers will help you align your answers with their goals during the interview. It also shows genuine interest in the company.

✨Prepare Questions for Them

Think of insightful questions to ask at the end of your interview. Inquire about career progression opportunities or how they support their staff. This not only shows your enthusiasm for the role but also helps you gauge if the company is the right fit for you.

Retail Customer Service Assistant
bp Retail

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