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- Tasks: Lead a diverse team to deliver exceptional customer experiences and ensure store operations run smoothly.
- Company: Join bp retail, a forward-thinking company at the heart of customer service.
- Benefits: Enjoy flexible hours, management bonuses, 25% discount, and wellbeing support.
- Why this job: Make a real impact by leading a team and enhancing customer satisfaction.
- Qualifications: Proven leadership skills and a passion for delivering high-quality service.
- Other info: Great career progression opportunities in a dynamic retail environment.
The predicted salary is between 36000 - 60000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for in a Store Manager:
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for:
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready!
Retail Store Manager in Perth employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager in Perth
✨Tip Number 1
Get to know the company! Research bp retail and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at bp retail.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios as a Store Manager, especially around customer service and team leadership. Practice your responses to demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Store Manager in Perth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to lead a diverse team and deliver excellent customer service.
Showcase Your People Skills: In your application, emphasise your people management skills. We want to see how you've developed and coached teams in the past, so share specific examples that demonstrate your ability to engage and motivate others.
Highlight Safety Awareness: Since safety is a top priority for us, make sure to mention any experience you have with HSSE or compliance policies. This will show that you understand the importance of operating safely and legally in a retail environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Have your up-to-date CV ready and let’s get started!
How to prepare for a job interview at bp Retail
✨Know Your Stuff
Before the interview, make sure you understand bp's values and how they relate to customer service. Familiarise yourself with their products and services, especially those offered in the Wild Bean Café. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a diverse team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching and development. Think about specific situations where you improved team performance or resolved conflicts.
✨Prioritisation is Key
The role requires effective prioritisation in daily operations. Be ready to discuss how you manage multiple tasks and ensure safety and compliance. Share strategies you've used to keep operations running smoothly while maintaining high customer service standards.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, growth opportunities, or how bp measures success in their stores. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.