At a Glance
- Tasks: Serve customers, manage stock, and ensure a safe environment in a fast-paced retail setting.
- Company: Join bp, a leader in mobility and convenience, dedicated to customer satisfaction.
- Benefits: Competitive pay, flexible hours, and valuable training provided.
- Other info: Temporary role with potential for future opportunities.
- Why this job: Gain hands-on experience in retail while being part of a supportive team.
- Qualifications: Passion for customer service; no prior experience required.
The predicted salary is between 10 - 12 £ per hour.
Temporary Opportunities - Customer service assistant (6 week initial duration). We have opportunities for temporary team members to join our team.
About bp retail: We want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What we are looking for: Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority.
- Serving our customers and operating the till.
- Preparing and serving beverage and food items from our Wild Bean Café.
- Stock management – from taking deliveries, to replenishing the store and stock rotation.
- Being proactive with supporting bp’s many offers, promotions and bp loyalty scheme.
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits.
How to apply: To apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.
Applicants welcome from 16+
Retail Customer Service Assistant - Temporary in Oxford employer: bp retail
At bp retail, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment where customer service is at the heart of what we do. Our team members benefit from comprehensive training, competitive pay, and a culture that values collaboration and safety, making it an ideal place for those looking to grow their skills in a fast-paced retail setting. Join us and be part of a company that is committed to providing exceptional service while fostering your personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Assistant - Temporary in Oxford
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp retail. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Retail Customer Service Assistant. Role-play with a friend or family member to get comfortable with handling different customer interactions. We want you to shine in those moments!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. It’s all about making a great first impression, and we want you to feel confident walking in there.
✨Tip Number 4
Apply through our website! It’s super easy to create an account on bpretailjobs.com and submit your application. Plus, it shows that you’re proactive and ready to jump into the role. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Customer Service Assistant - Temporary in Oxford
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let your enthusiasm for customer service shine through! Share any experiences or examples that highlight how you love helping others and working in a team.
Tailor Your CV:Make sure your CV is up-to-date and tailored to the role. Highlight any relevant skills or experiences that align with the responsibilities mentioned in the job description, even if they’re from different fields.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We want to see your personality, so don’t be afraid to let it shine while keeping it professional!
Apply Through Our Website:Remember to apply through our website at bpretailjobs.com. It’s super easy! Just create an account or log in, fill out your details, attach your CV, and hit submit. We can’t wait to hear from you!
How to prepare for a job interview at bp retail
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about what great service looks like and be ready to share examples of how you've provided it in the past, even if it's from a different context.
✨Show Your Team Spirit
Since this role is all about collaboration, be prepared to discuss how you work well in a team. Share specific instances where you’ve contributed to a group effort or helped a colleague out—this will show that you’re a team player.
✨Familiarise Yourself with bp's Values
Take some time to research bp and their commitment to customer service and safety. Understanding their values will help you align your answers with what they’re looking for, making you a more appealing candidate.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle certain situations, like dealing with a difficult customer or managing stock. Think through these scenarios beforehand so you can respond confidently and demonstrate your problem-solving skills.
