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- Tasks: Serve customers, operate the till, and prepare food and drinks.
- Company: Join the bp retail team in a fast-paced environment.
- Benefits: Competitive pay, training provided, and great team culture.
- Other info: Temporary role with potential for growth and development.
- Why this job: Gain valuable experience while working nights and making a difference.
- Qualifications: Passion for customer service; no prior experience needed.
The predicted salary is between 11 - 12 £ per hour.
FIXED TERM - NIGHTS Temporary Opportunities for Customer Service Assistants (6 week initial duration). We have opportunities for temporary team members to join our team.
What we are looking for:
- Individuals with a passion for customer service who are energised by working together as a collaborative team within a fast-paced retail environment.
- No previous retail experience is required, as you will be provided with online and on-the-job training to develop the skills and capabilities needed for your role at bp.
What you will be responsible for:
- Ensuring the safety of yourself, your colleagues, and the customer, in line with bp policies and procedures.
- Serving customers and operating the till.
- Preparing and serving beverage and food items from our Wild Bean Café.
- Stock management – from taking deliveries to replenishing the store and stock rotation.
- Being proactive in supporting bp’s many offers, promotions, and bp loyalty scheme.
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt.
Although this is a temporary role, you will be a valued member of the bp retail team and will benefit from a competitive pay rate and great benefits. Applicants welcome from 18+.
Retail Customer Service Assistant - Temporary in Northampton employer: bp retail
Contact Detail:
bp retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant - Temporary in Northampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp and their values. This will help you show that you're genuinely interested in being part of their team and can make you stand out.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or work as part of a team. Role-playing these situations with a friend can really boost your confidence.
✨Tip Number 3
Dress the part! Even though it’s a temporary role, showing up looking smart and professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent bp well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can keep you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Customer Service Assistant - Temporary in Northampton
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences or moments that highlight your enthusiasm for helping others. This will help us see how you fit into our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant skills or experiences that align with what we’re looking for, even if they’re from different fields. We appreciate creativity!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your strengths quickly, so make every word count!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at bp retail
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Think about what makes a great customer experience and be ready to share your thoughts. Even if you don’t have retail experience, showing that you understand the importance of customer satisfaction can really impress.
✨Show Your Team Spirit
Since this role emphasises teamwork, be prepared to discuss how you work well with others. Share examples from past experiences where you collaborated effectively, even if it was in a different setting. This will show that you’re a good fit for their collaborative environment.
✨Familiarise Yourself with bp’s Offerings
Take some time to research bp and its products, especially the Wild Bean Café. Knowing about their food and beverage options can help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Safety First!
Understand the importance of safety in a retail environment. Be ready to discuss how you would prioritise safety for yourself and customers. This shows that you take the role seriously and are aligned with bp's policies and procedures.