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For Companies At a Glance
- Tasks: Assist customers and provide top-notch service during night shifts.
- Company: Join bp retail, a leader in customer service.
- Benefits: Flexible hours, career progression, paid holidays, and 25% discount on store goods.
- Why this job: Be part of a dynamic team and make a difference for customers.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Great opportunity for growth in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
Read all the information about this opportunity carefully, then use the application button below to send your CV and application.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
Customer Service Assistant in Longtown employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Longtown
✨Tip Number 1
Make sure you know the company inside out! Research bp retail and understand their values and what they stand for. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think about common scenarios you might face as a Customer Service Assistant and how you'd handle them. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Network, network, network! Connect with current or former employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and keen to learn from others.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Service Assistant in Longtown
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Customer Service Assistant and help you tailor your CV accordingly.
Tailor Your CV: Don’t just send out the same CV for every job. Highlight your relevant experience and skills that match the role. We want to see how you can contribute to our team, so make it personal!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’d be a great fit for us. Keep it concise but engaging – we love a bit of personality!
Apply Through Our Website: When you’re ready to submit your application, make sure to do it through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at bp Retail
✨Know the Company
Before your interview, take some time to research bp retail. Understand their values, mission, and what sets them apart in the customer service industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Assistant, you'll need to demonstrate your ability to handle various customer situations. Prepare examples from your past experiences where you successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as 'How would you handle an angry customer?' or 'What does good customer service mean to you?'. Practising your answers will help you feel more confident and articulate during the interview.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the company. This shows your enthusiasm and helps you determine if bp retail is the right fit for you. Consider asking about career progression opportunities or how they support their staff in providing excellent customer service.
