At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join bp, a leading name in retail with a focus on customer satisfaction.
- Benefits: Flexible hours, paid holidays, discounts, and wellbeing support.
- Other info: Great career progression opportunities and training provided.
- Why this job: Be part of a dynamic team and develop your skills in a fast-paced environment.
- Qualifications: Passion for customer service; no prior experience needed.
The predicted salary is between 10 - 12 £ per hour.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply – simply click on apply and have an up-to-date CV ready!
Retail Customer Service Assistant in Littlehampton employer: bp retail
At bp retail, we pride ourselves on being an exceptional employer that values our team members and their growth. With flexible hours, career progression opportunities, and a supportive work culture, we ensure our employees thrive in a fast-paced environment while enjoying benefits like paid holidays, discounts, and wellbeing services. Join us to be part of a collaborative team dedicated to delivering outstanding customer service in a dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Customer Service Assistant in Littlehampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp and their values. This will help you show that you're genuinely interested in being part of their team and can help you tailor your answers to fit their culture.
✨Tip Number 2
Practice makes perfect! Try doing mock interviews with friends or family. Focus on common customer service scenarios and how you'd handle them. This will boost your confidence and help you articulate your thoughts clearly during the real deal.
✨Tip Number 3
Show off your personality! When you’re in the interview, let your passion for customer service shine through. Share personal stories that highlight your teamwork and problem-solving skills. Remember, they want to see how you’d fit into their collaborative environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Customer Service Assistant in Littlehampton
Some tips for your application 🫡
Craft a Catchy CV:Make sure your CV stands out! Highlight any customer service experience, even if it's not retail-specific. We love seeing how you've made customers happy in the past!
Tailor Your Cover Letter:Don’t just send a generic cover letter. Show us why you’re excited about working at bp and how your values align with ours. A personal touch goes a long way!
Show Your Team Spirit:We’re all about collaboration here at bp. In your application, mention times when you’ve worked well in a team or helped create a positive environment. We want to see that passion for teamwork!
Apply Through Our Website:Ready to take the plunge? Make sure to apply through our website for the best chance of getting noticed. We can’t wait to see your application!
How to prepare for a job interview at bp retail
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Understand what makes a great customer experience and be ready to share examples of how you've handled customer interactions in the past, even if they're from different contexts.
✨Show Your Team Spirit
Since bp values collaboration, think of times when you worked well in a team. Be prepared to discuss how you contribute to a positive work environment and how you can support your colleagues in a fast-paced setting.
✨Familiarise Yourself with bp's Values
Research bp’s beliefs and values. During the interview, align your answers with these principles to show that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions About the Role
Have a few thoughtful questions ready about the role and the company. This shows your interest and enthusiasm for the position, and it gives you a chance to assess if bp is the right fit for you too.
