At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused service and innovation.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Other info: Great career progression opportunities and wellbeing benefits available.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Strong leadership or retail experience is essential for this role.
The predicted salary is between 30000 - 40000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we're looking for:
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for:
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority.
- Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations.
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement.
- Support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Assistant Store Manager in Inverness employer: bp retail
At bp retail, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your contributions truly matter. With competitive pay rates, flexible hours, and a strong focus on employee wellbeing, including access to 24/7 online GP services and mental health resources, we ensure our team members thrive both personally and professionally. Join us in a role that not only supports your career progression but also allows you to lead a passionate team dedicated to delivering outstanding customer service in a vibrant retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Inverness
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on bp retail. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Think of specific examples from your past experiences where you’ve motivated others or improved customer service, and be ready to share them.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Assistant Store Manager in Inverness
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight your leadership and retail experience, as we want to see how you can energise a team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about customer service and how you can contribute to our mission at bp retail. Keep it engaging and personal!
Showcase Your Achievements:Don’t just list your responsibilities; show us what you've achieved in your previous roles. Use numbers and examples to demonstrate how you've improved customer service or team performance.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and you'll be one step closer to joining our fantastic team!
How to prepare for a job interview at bp retail
✨Know Your Stuff
Before the interview, make sure you understand bp's values and how they align with your own. Familiarise yourself with their customer service approach and safety policies, as these will likely come up during the conversation.
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Be ready to discuss how you can energise and support your future team.
✨Emphasise Safety and Compliance
Safety is a top priority for bp. Be prepared to talk about your understanding of safety protocols and compliance in retail. Share any relevant experiences where you ensured safety standards were met, especially in food safety or operational procedures.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the company. You might ask about team dynamics, training opportunities, or how bp measures success in customer service. This shows you're engaged and serious about the position.
