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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused service and innovation.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Strong leadership or retail experience is essential for this role.
- Other info: Great career progression opportunities and wellbeing benefits available.
The predicted salary is between 28800 - 43200 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we’re looking for
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority. Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations. Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement. As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Locations
Assistant Store Manager in Inverness, Scotland employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Inverness, Scotland
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on bp retail. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Think of specific examples from your past experiences where you’ve motivated others or improved customer service, and be ready to share them.
✨Tip Number 3
Showcase your problem-solving skills! Retail can be unpredictable, so be prepared to discuss how you've handled challenges in the past. Whether it’s a staffing issue or a customer complaint, having a few solid examples will make you stand out.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Store Manager in Inverness, Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Store Manager role. Highlight your leadership experience and any retail skills that match what we're looking for. We want to see how you can energise a team and deliver great customer service!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you've improved operations or customer satisfaction in previous roles. This helps us see the impact you could have at bp retail.
Keep It Professional Yet Personal: While we love a professional tone, don’t be afraid to let your personality shine through! Share a bit about why you're passionate about retail and how you connect with customers. We’re looking for someone who can lead with both skill and heart.
Apply Through Our Website: Remember to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about bp retail and what we offer!
How to prepare for a job interview at bp Retail
✨Know Your Stuff
Before the interview, make sure you understand bp's values and how they relate to customer service. Familiarise yourself with their operations, especially around safety and compliance, as these are crucial for the role of Assistant Store Manager.
✨Showcase Your Leadership Skills
Be ready to discuss your previous leadership experiences. Think of specific examples where you motivated a team or improved customer service. This will demonstrate your ability to energise and support a team effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like a customer complaint or a safety issue. Practise your responses to show that you can think on your feet and prioritise safety and customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and the company.
