At a Glance
- Tasks: Lead a diverse team to deliver top-notch customer experiences and ensure store operations run smoothly.
- Company: Join bp retail, a leader in customer service and innovation.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Make a real impact while developing your leadership skills in a dynamic environment.
- Qualifications: Experience in people management and a passion for customer service.
The predicted salary is between 30000 - 40000 € per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we are looking for in a Store Manager
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp's beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp's HSSE, food safety and compliance policies and procedures.
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth.
- Maximise the financial performance and all of the KPI's of the store through store efficiency and productivity.
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
Retail Store Manager in Guildford employer: bp retail
bp retail is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive management bonus, flexible hours, and numerous career progression opportunities. With a strong focus on customer service and safety, bp fosters a supportive work culture where team leaders can thrive, backed by comprehensive benefits such as 24/7 access to health services, generous discounts, and a commitment to employee growth.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Guildford
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry and let them know you're on the lookout for a Store Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to retail management. Think about how you would handle team dynamics, customer complaints, and safety protocols. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your leadership skills! During interviews, share examples of how you've successfully led teams in the past. Highlight your ability to coach and develop others, as this is key for a Store Manager role at bp.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that fit your skills.
We think you need these skills to ace Retail Store Manager in Guildford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to manage a diverse team and deliver excellent customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with bp's beliefs. Be sure to mention specific examples of how you've led teams in the past.
Showcase Your People Skills:As a Store Manager, people skills are key! In your application, emphasise your experience in coaching and developing team members. Share stories that demonstrate your ability to engage and motivate others.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s quick and easy, and ensures your application gets to the right place. Don’t forget to double-check everything before hitting submit!
How to prepare for a job interview at bp retail
✨Know Your Stuff
Before the interview, make sure you understand bp's values and how they relate to customer service. Familiarise yourself with their products and services, especially those offered in the Wild Bean Café. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a diverse team in the past. Think about specific situations where you coached team members or improved performance. Highlighting your leadership qualities will demonstrate that you're the right fit for managing a team at bp.
✨Prioritisation is Key
Be ready to discuss how you prioritise tasks in a busy retail environment. Share strategies you've used to manage daily operations while ensuring safety and compliance. This will illustrate your ability to handle the fast-paced nature of the role effectively.
✨Engage with Questions
At the end of the interview, don’t forget to ask insightful questions about the store's goals and team dynamics. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you. Plus, it leaves a positive impression on the interviewers!
