At a Glance
- Tasks: Serve customers efficiently and prepare food and drinks from Wild Bean Café.
- Company: bp retail aims to be the first choice for customers in a fast-paced market.
- Benefits: Enjoy flexible hours, 25% discount on in-store goods, and access to wellbeing services.
- Other info: Open to applicants aged 16 and above.
- Why this job: Join a collaborative team and receive comprehensive training in customer service.
- Qualifications: Passion for customer service; previous retail experience not required.
The predicted salary is between 20000 - 25000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for:
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply: simply click on apply and have an up-to-date CV ready! Applicants welcome from 16+
Retail Customer Service Assistant in Grays employer: bp retail
bp retail offers competitive pay rates and a pension scheme while prioritising safety and inclusivity. Located at the forefront of the retail market, the team is dedicated to supporting customers' needs with a focus on career progression and wellbeing benefits.
