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- Tasks: Serve customers, manage stock, and create a positive store environment.
- Company: Join bp, a leading retail brand focused on customer satisfaction.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Other info: Great career progression opportunities and a supportive work culture.
- Why this job: Be part of a dynamic team and develop your skills in a fast-paced setting.
- Qualifications: Passion for customer service; no prior experience needed.
The predicted salary is between 10 - 12 £ per hour.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for:
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
Applicants welcome from 18+
Retail Customer Service Assistant - Nights in Glasgow employer: bp retail
Contact Detail:
bp retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant - Nights in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp and their values. This will help you connect with the team and show that you're genuinely interested in being part of their customer service mission.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Retail Customer Service Assistant and how you'd handle them. Role-playing with a friend can really help you feel more confident when it comes to the real deal.
✨Tip Number 3
Be ready to showcase your teamwork spirit! Since bp values collaboration, be prepared to share examples of how you've worked well in a team before. It’s all about showing that you can contribute to a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities there, so keep checking back for new roles that fit your skills!
We think you need these skills to ace Retail Customer Service Assistant - Nights in Glasgow
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences that highlight your enthusiasm and how you enjoy helping others. This will help us see that you're a great fit for our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight any relevant skills or experiences that align with what we’re looking for, especially in a fast-paced retail environment. It shows us you’ve done your homework!
Be Yourself: We want to get to know the real you! Don’t be afraid to let your personality shine through in your application. Authenticity goes a long way in making a connection with us.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at bp retail
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you would handle different customer scenarios, especially in a fast-paced environment. Think about examples from your past experiences where you went above and beyond for a customer.
✨Show Your Team Spirit
Since this role emphasises collaboration, be prepared to talk about your experience working in teams. Share specific instances where you contributed to a team goal or helped a colleague out. This will show that you’re a great fit for their inclusive work culture.
✨Understand bp's Values
Familiarise yourself with bp’s beliefs and values. During the interview, relate your personal values to theirs, especially around safety and inclusivity. This connection can demonstrate that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask at the end of your interview. Inquire about training opportunities or how they support employee wellbeing. This shows your interest in the position and that you’re thinking about your future with the company.