At a Glance
- Tasks: Lead a diverse team to deliver exceptional customer experiences and ensure store operations run smoothly.
- Company: Join bp retail, a forward-thinking company at the heart of customer service.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Other info: Great career progression opportunities in a dynamic retail environment.
- Why this job: Make a real impact by leading a team and enhancing customer satisfaction.
- Qualifications: Proven leadership skills and experience in managing teams effectively.
The predicted salary is between 30000 - 40000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 14.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for in a Store Manager:
An experienced people leader who can lead a diverse team to deliver a high-quality customer experience while keeping safety as a number one priority. A manager who has strong leadership qualities they will use to grow and coach their team, whilst demonstrating bp’s beliefs. The ability to prioritise effectively in the day to day running of the store and maximise the value of the various products and services on offer.
What you are responsible for:
As a Store Manager, you will be responsible for leading the team and all aspects of the Forecourt and Store operations including our Wild Bean Café.
- Ensure that the store operates safely and legally in accordance with bp’s HSSE, food safety and compliance policies and procedures
- Lead and develop the store team to deliver customer and operational excellence and identify opportunities for growth
- Maximise the financial performance and all of the KPI’s of the store through store efficiency and productivity
- Carry out all people related tasks for the store team, including engagement, development, training and recruitment.
How to apply – simply click on apply and have an up-to-date CV ready!
Retail Store Manager in Croydon employer: bp retail
At bp retail, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Store Managers can thrive. With competitive pay rates, flexible hours, and a robust management bonus scheme, we prioritise employee wellbeing and career progression, ensuring that our team members are supported both personally and professionally. Join us in a role that not only values your leadership skills but also provides unique benefits like shopping discounts and access to 24/7 wellbeing services, all while being part of a forward-thinking company at the heart of customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Manager in Croydon
✨Tip Number 1
Get to know the company culture before your interview. Check out bp's values and how they align with your own. This will help you connect better during the conversation and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or improved customer experience. We want to hear about your successes, so be ready to share those moments that highlight your skills as a people leader.
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your enthusiasm by asking about team dynamics, growth opportunities, and how bp supports its managers. This not only shows your interest but also helps you gauge if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets noticed. Plus, you can keep track of your application status and find more roles that suit your skills and aspirations.
We think you need these skills to ace Retail Store Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Store Manager role. Highlight your leadership experience and any relevant achievements that showcase your ability to manage a diverse team and deliver excellent customer service.
Showcase Your People Skills:In your application, emphasise your people management skills. We want to see how you've successfully led teams in the past and how you can grow and coach others to achieve their best.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and qualifications quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about bp retail there!
How to prepare for a job interview at bp retail
✨Know Your Stuff
Before the interview, make sure you understand bp's values and how they relate to customer service. Familiarise yourself with their products and services, especially the Wild Bean Café, as this will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you coached or developed team members, and be ready to discuss how you prioritised tasks to ensure operational excellence.
✨Safety First
Since safety is a top priority for bp, be prepared to discuss how you would ensure compliance with HSSE and food safety policies. Share any relevant experiences where you maintained safety standards in a retail environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that demonstrate your interest in the role and the company. Inquire about the team dynamics, opportunities for growth, or how bp measures success in their stores. This shows you're thinking long-term!
