At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service and store operations.
- Company: Join bp retail, a leader in customer-focused service.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on store goods.
- Other info: Great career progression opportunities and wellbeing benefits available.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Strong leadership or retail experience is essential.
The predicted salary is between 30000 - 40000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we’re looking for:
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for:
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority.
- Ensure legal and safety compliance through all of the store’s operations e.g., food safety, underage sales, forecourt operations.
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement.
- Support with the team’s management, including engagement of the store team, development, training, recruitment, and other people related tasks.
Assistant Store Manager in Chester-le-Street employer: bp retail
BP Retail is an excellent employer that prioritises the wellbeing of its employees while fostering a positive and inclusive work culture in Frome, England. With flexible hours and numerous career progression opportunities, employees can enjoy competitive pay rates alongside a range of benefits designed to support their personal and professional growth. Join us to be part of a team that values safety, customer service, and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager in Chester-le-Street
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on bp retail. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team. Think of specific examples from your past experiences where you’ve motivated others or improved customer service, and be ready to share them.
✨Tip Number 3
Show off your customer service skills! During the interview, highlight times when you went above and beyond for customers. This role is all about ensuring great service, so make sure they see you as someone who can deliver that consistently.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to stand out and reinforce your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Assistant Store Manager in Chester-le-Street
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Assistant Store Manager role. Highlight your leadership experience and any retail achievements to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer service and how you can energise a team. Keep it engaging and personal – we want to get to know you!
Showcase Your Team Spirit:In your application, emphasise your ability to work with and lead a team. Share examples of how you've supported your colleagues in previous roles, as teamwork is key for us at bp retail.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at bp retail
✨Know Your Stuff
Before the interview, make sure you understand bp's values and how they relate to customer service and safety. Familiarise yourself with their operations, especially around the Wild Bean Cafe, as this will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you energised your team and drove results, as this is crucial for an Assistant Store Manager.
✨Safety First
Since safety compliance is a top priority, be ready to discuss how you've ensured safety in previous roles. Bring up specific policies or procedures you've implemented or followed to keep both customers and staff safe.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about team engagement, training opportunities, and how bp supports its employees. This shows you're not just interested in the job, but also in being part of their culture.
