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For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join a leading retail brand with a focus on teamwork and customer service.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Other info: Great career progression opportunities and a supportive team culture.
- Why this job: Gain valuable skills in a fast-paced environment while making customers smile.
- Qualifications: Passion for customer service; no prior experience needed.
The predicted salary is between 20000 - 25000 £ per year.
What you get:
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
What we are looking for:
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp’s offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
Applicants welcome from 16+
Retail Customer Service Assistant in Carlisle employer: bp retail
Contact Detail:
bp retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant in Carlisle
✨Tip Number 1
Get to know the company culture! Before your interview, check out bp's values and mission. This way, you can show how your passion for customer service aligns with their goals. It’ll make you stand out as a candidate who truly gets what they’re about.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations in a retail environment. We all know that being proactive is key, so prepare some examples of how you've gone above and beyond for customers in the past.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. First impressions matter, and looking polished will help convey your enthusiasm for the role and respect for the company.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows you’re genuinely interested in the position and keeps you fresh in their minds.
We think you need these skills to ace Retail Customer Service Assistant in Carlisle
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know why you love customer service! Share any experiences or moments that made you realise how important it is to help others. We want to see that spark in your words!
Tailor Your Application: Make sure to customise your application to fit the Retail Customer Service Assistant role. Highlight any relevant skills or experiences that align with what we’re looking for, like teamwork and working in a fast-paced environment.
Be Yourself: We value authenticity, so don’t be afraid to let your personality shine through in your application. Use a friendly tone and express your enthusiasm for joining our team at bp. We want to get to know the real you!
Apply Through Our Website: To make things easier for both of us, please apply through our website. It’s straightforward and ensures your application gets to the right place quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at bp retail
✨Know Your Customer Service Basics
Brush up on the fundamentals of customer service. Be ready to discuss how you would handle different customer scenarios, as this role is all about meeting customer needs efficiently. Think about examples from your past experiences, even if they’re not in retail.
✨Show Your Team Spirit
Since this position requires collaboration, be prepared to talk about your experiences working in a team. Share specific examples where you contributed to a positive team environment or helped resolve conflicts. This will show that you can thrive in a fast-paced setting.
✨Familiarise Yourself with bp’s Values
Research bp’s beliefs and values before the interview. Understanding their commitment to safety and inclusivity will help you align your answers with what they’re looking for. You can mention how these values resonate with your own work ethic.
✨Prepare Questions to Ask
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes, which ties back to the collaborative nature of the job.