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For Companies At a Glance
- Tasks: Serve customers, manage stock, and create a positive shopping experience.
- Company: Join bp, a leading retail brand focused on customer satisfaction.
- Benefits: Flexible hours, 25% discount, paid holidays, and wellbeing support.
- Why this job: Be part of a dynamic team and develop valuable customer service skills.
- Qualifications: Passion for customer service; no prior experience needed.
- Other info: Great career progression opportunities in a fast-paced environment.
The predicted salary is between 24000 - 36000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we are looking for:
Individuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don't expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.
What you will be responsible for:
- Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority
- Serving customers efficiently, ensuring their needs are met promptly and effectively
- Fostering a positive and inclusive work environment, in line with bp beliefs
- Preparing and serving food and drink items from our Wild Bean Café
- Taking in deliveries, replenishing stock and stock management tasks
- Being proactive with supporting bp's offers, promotions and bp loyalty scheme
- Carrying out cleaning duties in all aspects of the store, facilities, and forecourt
How to apply - simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here. Applicants welcome from 16.
Locations
Retail Customer Service Assistant in Aviemore, Scotland employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Customer Service Assistant in Aviemore, Scotland
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on bp and their values. This will help you show that you're genuinely interested in being part of their team and can align with their customer service goals.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle difficult customers or work as part of a team. Role-playing these situations with a friend can really boost your confidence for the real deal.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you respect the opportunity and are ready to represent bp's brand positively.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Retail Customer Service Assistant in Aviemore, Scotland
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight any customer service experience, even if it’s from a different field. We love seeing how you’ve made customers happy in the past!
Tailor Your Cover Letter: Don’t just send a generic cover letter. Show us why you’re excited about working at bp retail and how your values align with ours. A personal touch goes a long way!
Show Your Team Spirit: We’re all about collaboration here at bp. Mention any experiences where you’ve worked well in a team or helped create a positive environment. We want to see your team spirit shine through!
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for a smooth application process. We can’t wait to see your application come through!
How to prepare for a job interview at bp Retail
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what makes great service and be ready to share examples of how you've provided excellent service in the past, even if it's from a different context.
✨Show Your Team Spirit
Since bp values collaboration, think of times when you've worked well in a team. Be prepared to discuss how you contribute to a positive work environment and how you handle challenges with colleagues.
✨Familiarise Yourself with bp's Values
Take some time to research bp's beliefs and values. During the interview, align your answers with these values to show that you're a good fit for their culture and mission.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, training opportunities, and team dynamics. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
