At a Glance
- Tasks: Lead a dynamic team and ensure top-notch customer service and safety in store operations.
- Company: Join bp retail, a forward-thinking company focused on customer satisfaction.
- Benefits: Enjoy flexible hours, management bonuses, and 25% discount on in-store goods.
- Other info: Great career progression opportunities and wellbeing benefits available.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: Strong leadership or retail experience is essential for this role.
The predicted salary is between 25000 - 30000 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future.
What you get:
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we're looking for:
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for:
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority.
- Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations.
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement.
- Support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
Assistant Store Managers required employer: bp retail
At bp retail, we pride ourselves on being an exceptional employer that prioritises the well-being and growth of our employees. With flexible hours, competitive pay rates, and a robust management bonus scheme, we foster a supportive work culture that encourages career progression and personal development. Our commitment to employee welfare is evident through our comprehensive benefits package, including access to wellbeing services and generous discounts, making bp retail a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Managers required
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like bp retail, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like bp retail!
We think you need these skills to ace Assistant Store Managers required
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at bp retail, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at bp retail and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show bp retail that you’re ready to jump in and contribute right away!
How to prepare for a job interview at bp retail
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
