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- Tasks: Lead the team and manage store operations, ensuring safety and excellent customer service.
- Company: Join bp retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Why this job: Be part of a dynamic team that values safety, customer satisfaction, and personal growth.
- Qualifications: Strong leadership or retail experience is essential to energise and support your team.
- Other info: Apply easily with an up-to-date CV and discover more about our exciting opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Assistant store manager About bp retail We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. What you get Management bonus (up to 11.25% of annual salary) Flexible hours Career progression Paid holiday 25% discount on in store goods *exclusions apply Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services) Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme) Shopping and leisure discounts Free barista style hot drinks Family leave Competitive pay rates Pension scheme Share save scheme Find out more about our benefits here What we\’re looking for We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities. What you are responsible for As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority Ensure legal and safety compliance through all of the store\’s operations e.g., food safety, underage sales, forecourt operations Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement As an Assistant Store Manager, it will be your responsibility to support with the team\’s management, including engagement of the store team, development, training, recruitment, and other people related tasks. How to apply – simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here. TPBN1_UKTJ
Assistant Store Manager employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what they stand for will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated your team or improved customer service.
✨Tip Number 3
Research the latest trends in retail and customer service, especially in the fuel and convenience store sector. Being knowledgeable about industry changes can set you apart as a candidate who is proactive and informed.
✨Tip Number 4
Network with current or former employees of bp retail if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and leadership experience. Focus on specific achievements that demonstrate your ability to lead a team and improve customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's values. Mention how your skills align with the responsibilities of an Assistant Store Manager, particularly in safety and customer service.
Highlight Team Management Skills: In your application, emphasise your experience in team management, training, and development. Provide examples of how you've successfully engaged and motivated a team in previous roles.
Showcase Problem-Solving Abilities: Include instances where you've effectively handled challenges in a retail environment. This could involve improving operational efficiency or enhancing customer satisfaction, which are key aspects of the role.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Understand Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you would ensure exceptional service in the store. Think of specific strategies you've used in the past to enhance customer satisfaction and loyalty.
✨Familiarise Yourself with Safety Protocols
Safety is a top priority for bp retail. Brush up on relevant safety regulations and be prepared to discuss how you would ensure compliance in daily operations. This shows that you take safety seriously and understand its importance in a retail environment.
✨Prepare for Team Management Questions
Expect questions about team engagement, training, and recruitment. Think about your approach to developing team members and how you would handle various people-related tasks. Sharing your philosophy on team management can set you apart.