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For Companies At a Glance
- Tasks: Lead a dynamic team and manage store operations, ensuring top-notch customer service.
- Company: Join bp retail, a leader in customer-focused services in a fast-paced market.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Why this job: Be part of a vibrant culture that prioritises safety, teamwork, and continuous improvement.
- Qualifications: Looking for leaders with retail experience who can inspire and energise a team.
- Other info: Apply easily with your CV and discover more about our exciting opportunities!
The predicted salary is between 28800 - 43200 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we're looking for:
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for:
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority.
- Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations.
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement.
- Support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply – simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
Assistant Store Manager employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what drives the company will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated a team, improved customer service, or handled operational challenges in previous roles.
✨Tip Number 3
Research common safety and compliance regulations relevant to retail operations. Being knowledgeable about these areas will show that you take safety seriously and can ensure compliance in your role.
✨Tip Number 4
Prepare to discuss your approach to continuous improvement. Think of instances where you've implemented changes that enhanced customer satisfaction or streamlined operations, as this aligns with bp's focus on driving excellence.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail and leadership experience. Focus on specific achievements that demonstrate your ability to manage a team and improve customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's values. Mention how your skills align with the responsibilities of an Assistant Store Manager, particularly in safety and customer service.
Highlight Team Management Skills: In your application, emphasise your experience in team management, training, and development. Provide examples of how you've successfully engaged and motivated a team in previous roles.
Showcase Customer Service Excellence: Demonstrate your commitment to customer service by including specific instances where you improved customer satisfaction or resolved issues effectively. This will resonate well with bp's focus on customer needs.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others to achieve their goals.
✨Understand Customer Service Excellence
Since customer service is a key focus for the role, be ready to discuss how you would enhance customer experiences. Think of specific strategies you've implemented in previous roles that improved customer satisfaction.
✨Familiarise Yourself with Safety Protocols
Safety is paramount in this position. Brush up on relevant safety regulations and be prepared to discuss how you would ensure compliance within the store. This shows your commitment to creating a safe environment for both customers and staff.
✨Prepare for Team Management Questions
Expect questions about team engagement, training, and recruitment. Have examples ready that illustrate your experience in developing team members and fostering a positive work culture, as these are crucial aspects of the role.
