At a Glance
- Tasks: Lead the team and manage store operations, ensuring safety and excellent customer service.
- Company: Join bp retail, a leader in customer service and innovation in the retail market.
- Benefits: Enjoy flexible hours, management bonuses, discounts, and wellbeing support.
- Why this job: Be part of a dynamic team that values safety, customer satisfaction, and personal growth.
- Qualifications: Strong leadership or retail experience is essential to energise and support your team.
- Other info: Apply easily with an up-to-date CV and discover more about our exciting opportunities.
The predicted salary is between 28800 - 43200 £ per year.
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get:
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
Find out more about our benefits here.
What we’re looking for:
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for:
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe. Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority. Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations. Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement. As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply: simply click on apply and have an up-to-date CV ready! You can find out more about bp retail here.
Assistant Store Manager employer: bp Retail
Contact Detail:
bp Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what they stand for will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your leadership experience in retail settings. Be prepared to share specific examples of how you've motivated a team, improved customer service, or handled operational challenges in previous roles.
✨Tip Number 3
Demonstrate your knowledge of safety compliance and customer service standards. Being able to discuss relevant regulations and how you've implemented them in past positions can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of bp. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying and interviewing.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Assistant Store Manager at bp retail. Highlight your relevant experience in leadership and retail in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, customer service experience, and any relevant operational knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of bp's commitment to customer service. Use specific examples from your past experiences to demonstrate how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp Retail
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your approach to motivating and energising team members.
✨Understand Safety Compliance
Safety is a top priority for bp retail. Familiarise yourself with relevant safety regulations and be ready to discuss how you would ensure compliance in store operations, including food safety and underage sales.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be prepared to share specific instances where you've gone above and beyond to enhance customer experience, and how you plan to instil this mindset within your team.
✨Discuss Team Development Strategies
The role involves managing team development and training. Think about how you would approach recruitment and training, and be ready to discuss your strategies for engaging and developing team members effectively.