At a Glance
- Tasks: Assist in managing store operations and leading the team daily.
- Company: Join bp retail, a leader in customer service and innovation.
- Benefits: Enjoy flexible hours, a management bonus, and 25% off store goods.
- Other info: Great opportunity for high school and college students looking to kickstart their careers.
- Why this job: Be part of a dynamic team that values customer satisfaction and career growth.
- Qualifications: No specific experience required; just bring your passion for retail!
The predicted salary is between 30000 - 42000 Β£ per year.
Assistant store manager
About bp retail
We want to be the first choice for our customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.
What you get
- Management bonus (up to 11.25% of annual salary)
- Flexible hours
- Career progression
- Paid holiday
- 25% discount on in store goods *exclusions apply
- Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)
- Wellbeing benefits (Headspace app, Thrive and Employee Assistance Programme)
- Shopping and leisure discounts
- Free barista style hot drinks
- Family leave
- Competitive pay rates
- Pension scheme
- Share save scheme
- Find out more about our benefits here
What we're looking for
We seek managers with strong leadership or retail experience who can support and energize a team to excel in safety, customer service, operations, and team activities.
What you are responsible for
As an Assistant Store Manager, you will be responsible for leading the team and all aspects of the forecourt and store operations, including our Wild Bean Cafe.
- Making sure that safety of yourself, your team, and the customer, in line with bp policies and procedures, is your top priority
- Ensure legal and safety compliance through all of the store's operations e.g., food safety, underage sales, forecourt operations
- Working with the team to deliver great customer service at every level through getting the basics right and listening to our customers and driving continuous improvement
- As an Assistant Store Manager, it will be your responsibility to support with the team's management, including engagement of the store team, development, training, recruitment, and other people related tasks.
How to apply β simply click on apply and have an up-to-date CV ready!
You can find out more about bp retail here.
Assistant Store Manager in Inverness employer: bp retail
At bp retail, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our Assistant Store Managers can thrive. With flexible hours, a competitive management bonus, and a strong focus on career progression, we empower our employees to grow and succeed while enjoying a generous discount on in-store goods. Join us at the forefront of customer service in a rapidly evolving market, where your contributions truly make a difference.
StudySmarter Expert Adviceπ€«
We think this is how you could land Assistant Store Manager in Inverness
β¨Tip Number 1
Familiarise yourself with bp's values and mission. Understanding what drives the company will help you align your answers during interviews and demonstrate that you're a good fit for their culture.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. This will highlight your capability to take on the responsibilities of an Assistant Store Manager.
β¨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can set you apart and show that you're proactive about improving the customer experience.
β¨Tip Number 4
Network with current or former employees of bp. They can provide valuable insights into the company culture and the expectations for the Assistant Store Manager role, which can help you tailor your approach.
We think you need these skills to ace Assistant Store Manager in Inverness
Some tips for your application π«‘
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Store Manager position. Tailor your application to highlight relevant experience and skills.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your management experience, customer service skills, and any relevant achievements. Use bullet points for clarity and focus on quantifiable results.
Write a Strong Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for bp retail and how your background makes you a great fit for the Assistant Store Manager position.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at bp retail
β¨Research the Company
Before your interview, take some time to learn about bp retail. Understand their values, mission, and what sets them apart in the market. This knowledge will help you tailor your answers and show your genuine interest in the role.
β¨Prepare for Behavioural Questions
As an Assistant Store Manager, you'll need to demonstrate leadership and problem-solving skills. Prepare for behavioural questions by thinking of specific examples from your past experiences that showcase these abilities. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Showcase Your Customer Service Skills
Since this role is customer-facing, be ready to discuss how you would handle various customer scenarios. Highlight your experience in providing excellent service and how you can contribute to making bp retail the first choice for customers.
β¨Ask Insightful Questions
At the end of the interview, when given the chance, ask thoughtful questions about the company culture, team dynamics, or career progression opportunities. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.