Senior Change Manager in Milton Keynes

Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner.

We are now looking for a Senior Change Manager, who will lead and integrate change management for bp’s mobility & convenience Europe business’ transformation programmes. In this role, as the successful candidate, you will utilise internal common methods, align plans, and drive adoption so that business outcomes are realised safely, on time, and with minimal disruption to sites, partners, and customers. The business is going through a period of significant transformation over the next 12-18 months. We need our people at all levels of the organisation to rapidly understand and adopt change, remaining focused on our vision to become first choice for our customers.

This role requires an experienced change management professional, adept at working with senior business leaders, to coordinate the successful implementation of change initiatives across multiple markets e.g., Germany, UK, Iberia, Poland. The role goes beyond traditional change management to cover cultural and behavioural change and capability building. This role supports mass behaviour change to create a winning business.

You will work closely and coordinate with the M&C Europe communications and P&C business leads, as well as local change leads to handle local change adoption.

Key responsibilities:

• Change integration: Create and run an integrated change roadmap spanning all value creation programmes included in M&C Europe’s transformation; resolve overlaps, sequencing conflicts, and resource/content dependencies.
• Change strategy & planning: Define change approach, standards, and tailor toolkits (e.g., impact assessment, partner plans, adoption metrics) and ensure each programme applies them consistently.
• Stakeholder engagement: In collaboration with our communications team, map and manage stakeholders impacted by and required to support the implementation of change initiatives. Work with local change people in markets to coordinate stakeholder engagement where required; chair regular change forums.
• Change impact & readiness: Lead cross-programme and Region impact assessments (people, process/ways of working, policy, tech), readiness reviews, and business readiness affecting sites and customers.
• Drive cultural change & engagement: Create the target culture working with M&C leaders to define the behaviours needed to drive business transformation in line with vision and strategy. Develop interventions to localise and embed these behaviours and guide people’s daily work.
• Build capability: In partnership with our internal learning teams, identify and build the core capabilities that will make M&C Europe a success (e.g. commercial acumen, data driven decision making).
• Communications: Partner with business and country comms leads to develop the communications materials required to successfully embed change – raising awareness, increasing understanding, building commitment and galvanising our people into action. Ensure consistent change management messaging is included in regular business communications.
• Management of change & benefits realisation: Define adoption key performance indicators, dashboards, and benefits tracking; coordinate a structured management of change process where work is moving from one location to another; reinforcement to secure behavioural change and value delivery.

Experience & qualifications:

• Significant experience leading complex, multi-programme change in retail, convenience, energy, mobility, or similar operational, safety-critical environments.
• Proven track record of integrating change programmes.
• Strong facilitation and influence skills at executive and field levels; comfortable working with franchisees/operators and third parties.
• Data-driven approach to adoption and benefits tracking; capable with dashboards and insight storytelling.
• Formal change credentials (e.g., Prosci/ADKAR, BSc or MSc in organisational psychology) and familiarity with Lean/Agile a plus.

Skills & attributes:

• Strategic integrator who can see the enterprise picture and make practical trade-offs.
• Clear, concise communicator; creates simple materials for busy site teams.
• Empathetic, safety-first approach; balances pace with operational reality.
• Organised, decisive, and comfortable managing ambiguity and concurrent deadlines.

Measures of success:

• Integrated change plan in place and adhered to across programmes.
• Business readiness met for releases; MOCs complete, smooth go-lives with minimal site disruption.
• Adoption targets achieved (wow adoption, competency build, bp employee sentiment) and benefits tracked/realised.
• Positive feedback from markets, site operators, and programme leads, reduction in change collisions and rework.

We support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to crafting an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, collaboration spaces in a modern office environment, and many others benefits!

Travel Requirement: Up to 10% travel should be expected with this role.

Relocation Assistance: This role is not eligible for relocation.

Remote Type: This position is a hybrid of office/remote working.