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- Tasks: Support individuals in mental health crises and connect them to vital resources.
- Company: Join Hertfordshire Mind Network, a leader in mental health support.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Compassionate individuals with a driving licence and a passion for mental health.
- Other info: Inclusive workplace valuing lived experience and diverse perspectives.
The predicted salary is between 24336 - 30420 £ per year.
Position: Mental Health A&E Link Worker – Watford General Hospital
Reference Number: 327
Salary: £24,336 per annum
Reports to: Crisis Services Manager
Contract Length: Permanent
Working Pattern: 37.5 hours per week over a 7-day rota (typically 3pm‑11pm)
Working Base: Watford Wellbeing Centre / Watford General Hospital
About the Project
Our A&E Link Workers help adults access alternative mental health crisis support, including our Nightlight Crisis Service. We focus on providing a calmer, quieter environment away from the hospital when needed.
Service Objectives
- Improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- Increase timely access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by HMN and other third sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Provide an alternative pathway to people in distress and crisis to support better outcomes and reduce the demand on statutory crisis services, emergency services and A&E departments.
About the Role
The Mental Health A&E Link Worker will work closely with individuals in a mental health crisis currently in A&E, by using a person‑centred approach to ensure that everyone is supported with dignity and respect. They will encourage and facilitate positive steps towards management of crisis and recovery; through providing emotional support, signposting and completing onward referrals into mental health support. They will work closely with A&E clinical staff, integrated discharge teams, Bounce Back, and mental health liaison teams, to proactively identify referrals into the crisis alternatives service to facilitate timely discharges from A&E.
We Offer
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a maximum of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Cash plan health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
A driving licence with access to a car for the purpose of business use; or alternative means to travel reliably between places, outside of 9am‑5pm is essential for this role.
Closing Date for applications: Friday 13th February 2026
Interviews will be held from the week commencing 23rd February 2026.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. During the recruitment stages, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
A&E Link Worker Mental Health in Watford employer: BP Group (est 1992)
Contact Detail:
BP Group (est 1992) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land A&E Link Worker Mental Health in Watford
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, especially those connected to A&E services. You never know who might have a lead on a job or can give you insider info about the role.
✨Tip Number 2
Prepare for your interview by understanding the specific challenges faced by mental health patients in A&E. Show us that you’re not just passionate but also knowledgeable about the issues at hand.
✨Tip Number 3
Practice your person-centred approach in mock interviews. We want to see how you’d handle real-life scenarios, so think about how you’d support someone in crisis and articulate that clearly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of our team at Hertfordshire Mind Network.
We think you need these skills to ace A&E Link Worker Mental Health in Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Mental Health A&E Link Worker. We want to see how you can contribute to improving mental wellbeing in Hertfordshire!
Showcase Your Passion: Let us know why you're passionate about mental health support. Share any relevant experiences or insights that demonstrate your commitment to helping others in crisis. We love seeing genuine enthusiasm!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at BP Group (est 1992)
✨Know Your Stuff
Make sure you understand the role of a Mental Health A&E Link Worker inside out. Familiarise yourself with the key responsibilities, like providing emotional support and facilitating referrals. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Empathy
Since this role is all about supporting individuals in crisis, be prepared to discuss your experiences with empathy and compassion. Think of examples where you've helped someone in distress or worked in a similar environment. This will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, training opportunities, or how success is measured in this role. This shows that you're not just looking for any job, but that you're genuinely interested in contributing to their mission.
✨Be Ready for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle crises. Practice responding to hypothetical situations related to mental health crises, as this will help you articulate your thought process and decision-making skills during the interview.
