Community Outreach Worker (Paradigm Housing)

Community Outreach Worker (Paradigm Housing)

Join to apply for the Community Outreach Worker (Paradigm Housing) role at BP Group (est 1992).

Do you want to support people with mental health issues in a moment of crisis? Are you calm, non‑judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness and Responsiveness, and want to help others build resilience and manage their wellbeing, we would love to hear from you.

Reference: 317

Salary: £26,000–£27,000 per annum, pro rata.

Hours: Part‑time, 30 hours per week.

Contract: Fixed term until 6th May 2027.

Reports to: Community Support Service Team Leader.

Working base: One of 7 Herts Mind Network Well‑being Centres closest to home.

About the service: Community Outreach Workers support people with complex needs who have mental health as a primary need, including those with drug and alcohol difficulties. Referrals come from Paradigm Housing Association for their tenants experiencing mental health difficulties. The role is delivered across Hertfordshire county, Amersham and Chesham.

Responsibilities

• Provide advice, information, onward referral and holistic support to clients with coexisting drug difficulties and mental ill‑health presenting to Police, Anti‑Social Behaviour, Tenancy Enforcement, Housing and Environmental Health services.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Remain a source of independent support for all clients.
• Embed a person‑centred and solution‑focused approach in all aspects of the role.
• Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) among local service providers, supporting them to gain confidence in working positively and consistently with people who have multiple needs.
• Complete reporting requirements.

Benefits

• Annual leave entitlement of 25 days per year pro rata, rising to a maximum of 29 days after 5 years employment (plus 8 days Bank Holidays).
• One additional day of leave each year for your birthday following completion of probation.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for a blue‑light card.
• Health cover after 6 months employment—compensation payment for Optical, Dental, Chiropody and Therapy treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 26th December.

Interviews will be held on a rolling basis at the Watford Well‑being centre.

To apply, please quote reference number 317 on your application.

We welcome applications from all suitably qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. We are committed to the Disability Confident and Mindful Employer charters.