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- Tasks: Support individuals with mental health issues during crises and provide holistic support.
- Company: Join a compassionate team dedicated to improving mental wellbeing in the community.
- Benefits: Enjoy 25 days annual leave, health cover, and ongoing training opportunities.
- Why this job: Make a real difference in people's lives while building your skills in a supportive environment.
- Qualifications: Experience in mental health support and a valid driving license are essential.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non‑judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness and Responsiveness and want to help others build resilience and manage their wellbeing, we would love to hear from you.
About The Service
The Complex Needs Housing Service works as a multi‑disciplinary team with housing teams and Drug and Alcohol Services across district and borough councils. These teams will be working with individuals who are presenting as homeless and have a number of complex needs.
- Improve the mental wellbeing of people experiencing mental ill health.
- Increase early access to help for people experiencing mental ill health by providing a clear and effective pathway to services provided by Herts Mind Network and other third‑sector and statutory providers.
- Contribute to an improvement in individual mental wellbeing.
- Remain a source of independent support for all clients.
- Reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- Reduce the use of crisis services by people experiencing mental ill health without positive outcomes for the individual.
- Provide an assertive outreach approach for clients who are in crisis and/or those that may have complex or multiple needs.
- Work collaboratively within a multi‑disciplinary team consisting of Change Grow Live (CGL), district and borough councils, housing teams and other professionals.
About The Role
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Embed a person‑centred recovery‑oriented and trauma‑informed approach in all aspects of the role.
We Offer
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a maximum of 29 days after five years employment (plus eight bank holidays).
- An additional day of leave each year for your birthday following completion of probation.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after six months employment) compensation payment for optical, dental, chiropody and therapy treatments.
Driving is essential for this role and you must have access to your own vehicle.
Closing date for receipt of applications is Tuesday 20th January at 5 pm. Interviews will be held on Monday 26th January at our Watford Wellbeing Centre.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health and create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed.
No agencies please.
Community Outreach Worker (Complex Needs Housing Service) employer: BP Group (est 1992)
Contact Detail:
BP Group (est 1992) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Outreach Worker (Complex Needs Housing Service)
✨Tip Number 1
Get to know the organisation! Research Hertfordshire Mind Network and their values. When you understand what they stand for, you can tailor your approach during interviews to show how you embody those values of Hope, Courage, Togetherness, and Responsiveness.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences relate to supporting individuals with complex needs. We want to hear your stories that showcase your calmness and non-judgemental attitude in crisis situations.
✨Tip Number 3
Network with professionals in the field! Attend local events or workshops related to mental health and housing services. This can help you make connections and learn more about the role, plus it shows your commitment to the community.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to highlight your passion for helping others and your understanding of the complexities involved in mental health support.
We think you need these skills to ace Community Outreach Worker (Complex Needs Housing Service)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting people with mental health issues shine through. We want to see how you embody our values of Hope, Courage, Togetherness, and Responsiveness in your own experiences.
Be Person-Centred: Make sure to highlight your understanding of a person-centred approach. Share examples of how you've supported individuals in distress, showing that you can provide the holistic support our clients need.
Tailor Your Application: Don’t just send a generic application! Tailor your responses to reflect the specific requirements of the Community Outreach Worker role. Mention your experience with multi-disciplinary teams and how you can contribute to improving mental wellbeing.
Apply Through Our Website: Remember to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss any important details. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BP Group (est 1992)
✨Know the Values Inside Out
Before your interview, make sure you understand the core values of Hope, Courage, Togetherness, and Responsiveness. Think about how these values resonate with your own experiences and be ready to share specific examples of how you've embodied them in past roles.
✨Showcase Your Empathy Skills
As a Community Outreach Worker, empathy is key. Prepare to discuss situations where you've supported individuals in distress. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to remain calm and non-judgemental.
✨Familiarise Yourself with Multi-Disciplinary Teams
Research how multi-disciplinary teams operate, especially in the context of mental health and housing services. Be ready to discuss how you would collaborate with various professionals and contribute to a holistic approach for clients with complex needs.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team dynamics, and how success is measured in this position. This shows your genuine interest and helps you assess if the role aligns with your career goals.
