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- Tasks: Support stores in delivering safe, high-quality food operations and coach teams for success.
- Company: Join a diverse team at BP, committed to excellent food service.
- Benefits: Flexible working options, generous parental leave, and great retirement benefits.
- Why this job: Make a real impact on customer experiences and food safety across Scotland and the North.
- Qualifications: Strong food safety knowledge and confidence in coaching others.
- Other info: Expect up to 75% travel and enjoy a hybrid work environment.
The predicted salary is between 30000 - 42000 £ per year.
The role: We're looking for someone who is passionate about great food, safe operations, and creating a consistent experience for customers and store teams. In this role, you'll support our company-owned and franchise stores across Scotland and the North of England, helping them deliver food that is safe, high-quality, and aligned with our brand standards. You'll be part of a team focused on delivering excellent food service and food retail operations. Your work will help stores balance food safety, strong standards, and commercial performance while the business continues to grow. This is a hands-on role where you'll spend most of your time in stores, coaching teams, supporting change, and making sure our food operations run smoothly. This role includes a company car for your travels.
What you'll do:
- Support stores in delivering safe, consistent, customer-focused food operations.
- Coach leaders and teams to meet food safety, brand, and partner requirements.
- Provide practical guidance on food-related activities, including new launches, pilots, and format changes.
- Use data and insight to identify risks, spot opportunities, and help stores improve performance.
- Work closely with colleagues across trading, operations, and partner teams to ensure processes land well in stores.
- Support day-to-day partner relationships, including audit and equipment suppliers, when needed.
- Be available to help with urgent or critical food-related situations.
- Contribute to a culture that values learning, continuous improvement, and trying new approaches.
What you bring:
- Strong understanding of food safety and food service operations, ideally with advanced food hygiene knowledge.
- Confidence coaching and influencing others in a fast-moving retail environment.
- Ability to balance detail with practical problem-solving.
- Comfort working independently across a wide geographic area.
- A collaborative mindset and a willingness to support colleagues beyond your core stores.
- A positive, open approach to change and new ways of working.
Why this role matters:
Your work will shape how our food service and food retail operations show up for customers every day. You'll help stores deliver safe, reliable, and enjoyable food experiences and your insight will help us keep improving as we grow.
Why Join Us? At BP, we support our people to grow in a diverse and exciting environment. We believe that our team is strengthened by diversity. There are many aspects of our employees' lives that are significant, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, excellent retirement benefits, among others. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Reinvent your career as you help our business meet the challenges of the future. Apply now!
Travel Requirement: Up to 75% travel should be expected with this role.
Relocation Assistance: This role is not eligible for relocation.
Remote Type: This position is a hybrid of office/remote working.
Skills: Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Communication, Continued Learning, Continuous Improvement, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence, Partner relationship management.
Retail Food Service Specialist - Scotland and North employer: BP Energy
Contact Detail:
BP Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Food Service Specialist - Scotland and North
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to food safety and service operations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Retail Food Service Specialist - Scotland and North
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for great food shine through! Share any relevant experiences that highlight your commitment to food safety and quality, as this role is all about delivering excellent food service.
Be Specific About Your Skills: Make sure to detail your understanding of food safety and service operations. Use examples from your past roles to demonstrate how you've coached teams or improved processes, as this will show us you're the right fit for the job.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Retail Food Service Specialist role. Highlight your ability to work independently and your collaborative mindset, as these are key for success in this position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at BP Energy
✨Know Your Food Safety Basics
Make sure you brush up on your food safety knowledge before the interview. Understand the key principles of food hygiene and how they apply to retail operations. Being able to discuss these confidently will show that you're serious about maintaining high standards.
✨Show Your Coaching Skills
Prepare examples of how you've successfully coached or influenced teams in the past. This role requires a collaborative mindset, so think about times when you've helped others improve their performance or adapt to changes. Highlighting these experiences will demonstrate your fit for the role.
✨Be Data Savvy
Familiarise yourself with how data can drive improvements in food service operations. Be ready to discuss how you've used data insights to identify risks or opportunities in previous roles. This will show that you can balance detail with practical problem-solving, which is crucial for this position.
✨Embrace Change
This role involves supporting change and new ways of working, so be prepared to talk about your positive approach to change. Share examples of how you've adapted to new processes or helped others do the same. A flexible attitude will resonate well with the interviewers.