At a Glance
- Tasks: Provide excellent customer service, serve food and drinks, and keep the store tidy.
- Company: Join bp Connect Rangiora, a leading global brand with a friendly team.
- Benefits: Flexible shifts, competitive pay, 30% off Wild Bean Cafe, and career development.
- Other info: Opportunities for growth in customer service and leadership roles.
- Why this job: Kickstart your career in a dynamic environment while making customers smile.
- Qualifications: Great communication skills, friendly attitude, and a team player mindset.
The predicted salary is between 12 - 15 £ per hour.
bp Connect Rangiora is looking for a Part Time (Overnight) retail star to join our team! Shifts and days of work may change over time, so we are looking for candidates with wide availability and flexibility to work different shift patterns. Please ensure you provide your full availability when applying for this position.
Available Shifts:
- Sunday - Wednesday 22:30 - 05:30
- Thursday - Saturday 22:30 - 05:30
If you’re looking to kick start your career with a leading brand, we have a lot to offer. You’ll be rewarded with fantastic benefits including flexible shifts, competitive pay, exclusive 30% off Wild Bean Cafe discounts, comprehensive training and career development.
We’re all about awesome customer service. You are someone who enjoys keeping busy and gets stuck in to get the job done. You care about people – your teammates and customers. Your friendly approach and bright personality keep customers coming back.
As a Customer Service Representative, you’ll spend a lot of time on your feet keeping shelves stocked, serving customers, making delicious Wild Bean coffees and food, running the till, and keeping the store clean and tidy.
Specifically, you bring the following skills and attributes:
- Effective communication skills with a competency in English (reading, writing and speaking)
- Friendly, energetic and approachable with a natural flair for great customer service
- An ability to undertake cleaning activities, replenish and move stock and serve customers at the point of sale
- Confidence to execute in-store promotions
- Attention to detail, the ability to work in accordance with safe work practices and operational procedures, as well as a level-head to carry out emergency activities if required
- A real team player who is keen to wear our brand with pride
- Eligibility to work in NZ
As you progress, you might choose to explore other customer service or leadership opportunities in our expanding retail network. A job in bp Retail is your opportunity to join a team of dedicated, friendly and respectful individuals all with one common goal – delivering an awesome retail experience to our customers.
Customer Service Representative (Part Time-Overnight) – bp Connect Rangiora in Canterbury employer: BP Australia
At bp Connect Rangiora, we pride ourselves on being an excellent employer that values flexibility and employee growth. As a part-time Customer Service Representative, you'll enjoy competitive pay, comprehensive training, and exclusive discounts, all while working in a supportive team environment that prioritises outstanding customer service. Join us to kick-start your career with a leading global brand, where your contributions are recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Representative (Part Time-Overnight) – bp Connect Rangiora in Canterbury
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like BP Australia and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at BP Australia and let us see your personality shine through!
We think you need these skills to ace Customer Service Representative (Part Time-Overnight) – bp Connect Rangiora in Canterbury
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and BP Australia.
Get Familiar with Our Brand:Before applying, take some time to learn about BP Australia and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at BP Australia
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress BP Australia.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which BP Australia will surely appreciate.
