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For Companies At a Glance
- Tasks: Lead the shop team, manage operations, and deliver excellent customer service.
- Company: Join a dynamic retail environment in Taunton with a focus on sports and betting.
- Benefits: Flexible part-time hours, training provided, and opportunities for career progression.
- Why this job: Be a key player in a fun, fast-paced setting while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: No prior experience needed; full training will be provided.
The predicted salary is between 10 - 13 £ per hour.
Overview
Role Purpose
You will be responsible and accountable for the shop and the team in the absence of the Shop Manager, operating and running the Shop and managing the Shop team effectively. The day-to-day of the role will be to assist the Shop Manager and team with the smooth running of the store, ensuring high standards are maintained throughout the day whilst accepting and paying out bets and delivering excellent customer service. The role encompasses the duty of opening and closing the business, and in the absence of the Shop Manager, you will be responsible for managing the operations of the shop.
Key Responsibilities
- Support the Shop Manager with the day-to-day running of the shop and the shop team.
- In the absence of the Shop Manager, lead from the front in managing the operation and running of the Shop and the Shop team, including being responsible for:
- Opening and closing the shop
- Managing and guiding the Shop Team
- Cash management procedures
- Managing and utilising the company Time and Attendance system whilst ensuring adherence from the Shop Team with using the system
- Leading by example and driving your team to keep and maintain shop presentation standards.
Knowledge, Skills and Experience
Essential Skills and Experience
- Ability to confidently lead a team and inspire others
- Ability to build excellent working relationships with colleagues
- Operate with trust and integrity and be an excellent role model for others
- Excellent communicator with the ability to provide clear guidance and feedback to others (team members and customers)
- Be adaptable to different situations with the ability to lead from the front in bringing new ideas forward
- Ability to problem solve and think creatively
- Energy and drive to constantly develop yourself and others
- Customer service focused
- An enthusiastic people person
- A keen interest in Sporting industry/events and being confident to build rapport and relationships with customers
- Ambitious and driven to progress within the company
- To promote the company brand and be results focused to get your team working to a high standard together
Desirable Skills and Experience
- 1 year Assistant Manager/Supervisor Retail experience.
- Industry experience is welcomed but not essential as full training provided to expand your knowledge base on all things sport and betting related.
Assistant Manager - Taunton - Part Time employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Taunton - Part Time
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the shop and its values. This way, you can show how you fit in and what you can bring to the team.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've successfully led a team or handled a tough situation. Being able to share these stories will help you stand out as a confident candidate.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've gone above and beyond for customers in the past. This role is all about delivering an excellent experience, so let them know you're up for the challenge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team!
We think you need these skills to ace Assistant Manager - Taunton - Part Time
Some tips for your application 🫡
Show Your Leadership Skills: In your application, make sure to highlight any experience you have in leading a team. We want to see how you can inspire and motivate others, especially in a retail environment like ours.
Be Customer-Focused: Since delivering excellent customer service is key for us, share examples of how you've gone above and beyond for customers in the past. This will show us that you understand the importance of a great customer experience.
Communicate Clearly: We value clear communication, so ensure your application is well-structured and easy to read. Use straightforward language and be concise while still getting your points across effectively.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Boylesports
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Manager. Familiarise yourself with the day-to-day operations of the shop, including cash management and customer service expectations. This will help you demonstrate your knowledge and show that you're ready to step in when the Shop Manager is absent.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to discuss your leadership style and provide examples of how you've successfully managed a team in the past. Think about times when you've inspired others or resolved conflicts, as these experiences will highlight your ability to lead from the front.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so come armed with examples of how you've delivered outstanding service in previous positions. Be ready to discuss how you would educate and guide your team to ensure customers have a great experience, as this will show your commitment to maintaining high standards.
✨Be Ready to Discuss Improvements
The job description mentions encouraging colleagues to share ideas for improvement. Think of a few suggestions you could bring to the table during your interview. This shows that you're proactive and willing to contribute to the shop's success, which is exactly what they’re looking for!
