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For Companies At a Glance
- Tasks: Assist customers, manage bets, and maintain shop standards in a dynamic retail environment.
- Company: Join BoyleSports, a leading name in the retail betting industry.
- Benefits: Flexible hours, life assurance, pension matching, and exciting staff competitions.
- Why this job: Kickstart your career with opportunities for progression and professional development.
- Qualifications: Must be 18+, with strong communication skills and a passion for customer service.
- Other info: Great chance to learn about sports and betting while working in a fun team.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Job Title: Retail Team Member
Department: Retail
Reporting to: Shop Manager/Regional Manager
Location: Crossmaglen, Co. Armagh
Your Role:
A Retail Team Member with BoyleSports is the first point of contact for our customers in-store. The day-to-day role is to assist the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, hanging papers and stocking coupons, slips and pens, and you will ensure high standards are maintained throughout the day while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.
You will need to be a people person with enthusiasm and drive to progress to the Manager level and beyond….
Key Responsibilities
- Assist the Manager with the day-to-day running of the business
- Accept bets as per procedure and in a timely manner
- Accurately process bets through the EPOS System
- Ensure that all procedures are followed
- Cash management
- Keep shop standards to a high quality
- Adhere to Social Responsibility duties
Requirements
- Must be over the age of 18
- A drive for creating customer relationships
- A strong eye for detail
- Be adaptable and have the ability to react quickly
- Be flexible as our business operates 7 days a week
- Strong communication skills
Training & Development
In BoyleSports we take pride in our staff, and we want to help encourage their professional development. Within the company, we offer two routes to progression.
The traditional route is to progress and begin your journey towards management. Training is delivered on the job with the support of our training and development team.
We also recognize that our Retail Team Members become product experts and the experience and knowledge gained in our retail branches is invaluable across our business.
Many of our Retail colleagues have progressed on to roles within our Trading, Marketing, HR, IT Departments and more, in our Dundalk HQ or our Gibraltar and Manila offices.
Staff Benefits
Flexible work patterns. Ideal for those looking for either part-time or full-time employment. Work with us and we will work with you.
- Life Assurance Scheme
- Pension contribution is matched to 4%
- Bike-to-work scheme
- Staff competitions
- Savings scheme
- Staff bonuses and incentives
- Employee Assistance Program
- Refer a Friend Scheme
- Wedding and Baby Gifts
- Many opportunities for career progression
EEO: BoyleSports are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
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Retail Team Member Crossmaglen employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member Crossmaglen
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on BoyleSports. Understand their values, culture, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their retail family.
✨Tip Number 2
Practice your people skills! As a Retail Team Member, you'll be the face of the shop. So, brush up on your communication skills and think about how you can create great customer relationships. Maybe role-play with a friend to get comfortable with common scenarios you might face.
✨Tip Number 3
Be ready to showcase your adaptability! The retail environment can be fast-paced and unpredictable. Think of examples from your past where you've had to think on your feet or adapt quickly to changes. This will show that you can handle whatever comes your way!
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows initiative and gives you a better chance to stand out. Plus, you’ll find all the info you need about the role and our amazing benefits right there!
We think you need these skills to ace Retail Team Member Crossmaglen
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service and sports shine through. We want to see that you're excited about the role and ready to engage with our customers!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a Retail Team Member.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and get you started on your journey with BoyleSports!
How to prepare for a job interview at Boylesports
✨Know Your Stuff
Familiarise yourself with the basics of sports and betting. Being able to chat confidently about popular sports or recent events can really impress your interviewers. They want to see that you’re genuinely interested in the industry!
✨Show Off Your People Skills
As a Retail Team Member, you'll be the face of the shop. Practice how you would greet customers and handle different scenarios. Think about examples from your past where you've provided excellent customer service or resolved issues effectively.
✨Be Ready for Situational Questions
Prepare for questions that ask how you'd handle specific situations, like a busy day in the shop or a difficult customer. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. It shows that you respect the opportunity and are serious about the role. A neat appearance can set a positive tone right from the start.
