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- Tasks: Assist customers, manage bets, and maintain shop standards daily.
- Company: Join BoyleSports, a leading retail betting company with a focus on customer service.
- Benefits: Enjoy flexible hours, life assurance, bonuses, and career progression opportunities.
- Why this job: Perfect for people lovers eager to grow in a dynamic environment with a passion for sports.
- Qualifications: Must be 18+, detail-oriented, adaptable, and possess strong communication skills.
- Other info: Opportunities for advancement into management or other departments within the company.
The predicted salary is between 24000 - 36000 £ per year.
A Retail Team Member with BoyleSports is the first point of contact for our customers in-store. The day-to-day role involves assisting the Shop Manager and team with the running of the branch. You will prepare the shop for the day ahead, ensuring the store is clean and tidy, stocking coupons, slips, and pens. You will ensure high standards are maintained throughout the day while taking and paying out bets and delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sports and betting-related.
You need to be a people person with enthusiasm and drive to progress to the Manager level and beyond.
Key Responsibilities:- Assist the Manager with the day-to-day running of the business.
- Accept bets as per procedure and in a timely manner.
- Accurately process bets through the EPOS System.
- Ensure that all procedures are followed.
- Manage cash effectively.
- Maintain high shop standards.
- Adhere to Social Responsibility duties.
- Must be over the age of 18.
- A drive for creating customer relationships.
- A strong eye for detail.
- Be adaptable and have the ability to react quickly.
- Be flexible as our business operates 7 days a week.
- Strong communication skills.
In BoyleSports, we take pride in our staff and want to encourage their professional development. We offer two routes to progression:
- The traditional route to management, with on-the-job training supported by our training and development team.
- Opportunities to become product experts, with experience and knowledge gained in our retail branches being invaluable across our business.
Many of our Retail colleagues have progressed to roles within our Trading, Marketing, HR, IT Departments, and more, in our Dundalk HQ or our Gibraltar and Manila offices.
Staff Benefits:- Flexible work patterns, ideal for those looking for part-time or full-time employment.
- Life Assurance Scheme
- Pension contribution matched to 4%
- Staff competitions
- Savings scheme
- Staff bonuses and incentives
- Employee Assistance Program
- Refer a Friend Scheme
- Wedding and Baby Gifts
- Many opportunities for career progression
BoyleSports is an equal opportunities employer, and we welcome applications from all suitably qualified persons.
Retail Team Member - Ashington employer: Boylesports
Contact Detail:
Boylesports Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member - Ashington
✨Tip Number 1
Familiarise yourself with BoyleSports and their services. Understanding the betting process and the products they offer will help you engage with customers more effectively and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the team or in your networking efforts. Being personable and demonstrating a genuine interest in helping others can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your adaptability and flexibility. Since the business operates seven days a week, highlighting your willingness to work varied shifts can make you a more attractive candidate.
✨Tip Number 4
Consider reaching out to current or former employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Retail Team Member - Ashington
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Retail Team Member position. Tailor your application to highlight how your skills and experiences align with these aspects.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or retail. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the job's demands.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work at BoyleSports and how you can contribute to their team, especially in terms of customer relationships and shop standards.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Retail Team Member role.
How to prepare for a job interview at Boylesports
✨Show Your People Skills
As a Retail Team Member, you'll be the first point of contact for customers. Make sure to highlight your ability to connect with people and provide excellent customer service during the interview.
✨Demonstrate Attention to Detail
The role requires a strong eye for detail, especially when processing bets and managing cash. Be prepared to discuss examples from your past experiences where your attention to detail made a difference.
✨Express Your Enthusiasm for Sports
Since the job involves sports and betting, showing a genuine interest in these areas can set you apart. Share any relevant knowledge or experiences that demonstrate your passion for sports.
✨Be Ready to Discuss Flexibility
With the business operating seven days a week, flexibility is key. Be ready to talk about your availability and willingness to adapt to different shifts or responsibilities.